Altura Credit Union does have quality products, rates and incentives. However, regarding staff’s punctuality, ability to manage their time efficiently and meet deadlines is a complete joke. I started my refinance process 9/4/2020 and it is now February 5, 2021 with an unknown closing date. I will never again be refinancing or utilizing their mortgage department. I was passed along to different people, experienced poor communication in keeping me up to date. The lack of responses to emails, text and phone calls was all I needed to know on how members are valued. The car buying experience on July 2020 with their service rep was amazing. She was upfront, detailed and punctual. She was informative regarding add on and services available to members such as cheaper rates with gap insurance and interest rates with autopay. That I have to give the Indio branch credit.
Frequently Asked Questions About Altura Credit Union
Where is Altura Credit Union located in Indio?
Altura Credit Union is located at 81790 California 111, Indio, CA 92201, US.
What are the operating hours of Altura Credit Union in Indio?
The branch is open Monday through Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What types of accounts and loans does Altura Credit Union offer?
They offer Free Checking Accounts, Savings Accounts, Auto Loans, Personal Loans, Money Market Accounts, Mortgage Loans, Home Equity Loans, and Credit Builder products.
What services are available at Altura Credit Union's Indio branch?
Services include Full Service ATM, Notary, Night Drop, Auto Expert Representative, Wealth Management Representative, and Mortgage Representative.
Is Altura Credit Union accessible for individuals with disabilities?
Yes, the Indio branch has wheelchair accessible entrances and parking.
How can I contact Altura Credit Union Indio branch?
You can call them at +1 888-883-7228.
Is there a mobile app available for Altura Credit Union?
Yes, Altura Credit Union offers a mobile app available on both Android and iOS platforms.
Which nearby banks can I visit along with Altura Credit Union in Indio?
Nearby banks include Mechanics Bank - Indio Branch and Bank of America, both conveniently located close to Altura Credit Union.
Where can I grab a coffee or quick snack near Altura Credit Union?
Dutch Bros Coffee is nearby if you're looking for coffee, tea, or smoothies, and there are multiple fast food options such as Carl's Jr., Domino's, and KFC in the vicinity.
What dining options are available near Altura Credit Union in Indio?
Nearby dining includes Mexican restaurants like El Pollo Loco and La Pinata Dinner House, as well as other options such as Sizzler for steak and seafood, and Mario's Italian Cafe for Italian cuisine.