Citi

Reviews

• ME

  Maria Elena Espinosa

  Oct 17, 2025
  4.0
  Excelente 👍
• KK

  Kary

  Nov 24, 2023
  1.0
  Bad Service. Citi Bank also supposedly is for racial equality movement although I don't agree with that because there is racial equality in our country and by that I mean U S.A but all of their telephone service they do in the Philippines it looks like and I have received nothing but bad customer service. They are lazy they and don't help the customer. They don't even know how to spell in English it's like you have to insist on order for them to do anything for you. Before you deposit a check they will automatically close your account with out verifying it with your employer, even if you change your pin they will ad a note stating that they tried to contact you which probably isn't true close it and send you a letter. The customer service alone is reason enough to switch banks. I think that Citi Bank would create more money if they didn't do business with these customer service employees. I f theyre an American Bank they should do business here and actually make some money.
• DP

  Dionne Parker

  Sep 2, 2022
  1.0
  Set an appointment online for 10am arrived at bank and waited for an hour an 40minutes until I was waited on. Very poor customer service. Will not recommend no one to this bank.👎👎👎👎
• JQ

  Jimmy Quinteros

  Jul 7, 2017
  1.0
  Whent to the bank and the lady laura martinez so called manager didnt know what to do i think she needed better training and understanding no professionalism. she made me go to another bank because of lack of understanding i am never going to this bank... plus you also have to pay parking like that not enough allready .

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