My brother and I had the best experience opening a bank account for the first time thanks to Diana Duncan! From the moment we walked in, she was incredibly kind, patient, and helpful. Since we're both new to banking, we had some questions, and Diana took the time to explain everything clearly without making us feel rushed or overwhelmed.
She made the whole process smooth and easy and even sweeter, she offered us some leftover cupcakes they had in the office and surprised us with a gift card!
Her friendly attitude and genuine care made such a difference. If you're new to banking or just want to deal with someone who really cares, ask for Diana.
She's amazing!
SS
Styls Smith
Jun 13, 2025
5.0
Serena is very helpful and friendly she helped me get an account
GF
Gabriel Flores
Mar 11, 2024
5.0
Fast and easy to open an account! Thanks Lily!
SB
steve baylie
Sep 20, 2019
4.0
Always prefer a credit union over a mass chain banks. This place was fine; line about 4 people long in the early morning on a weekday with 3 tellers. Get to the front and I'm told that they can not do a withdrawal from my credit union which is not their bank but the ATM outside would allow...so there's that. Went outside and withdrew my money from their ATM.
Frequently Asked Questions About Altura Credit Union
What are the address and location details of Altura Credit Union West Hemet branch?
The Altura Credit Union West Hemet branch is located at 320 South Sanderson Avenue, Hemet, CA 92545-9014, USA.
What are the operating hours of the Altura Credit Union West Hemet branch?
The branch is open Monday through Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
What banking products does Altura Credit Union West Hemet offer?
They offer Free Checking, Savings, Auto Loans, Personal Loans, Money Market Accounts, Mortgage Loans, Home Equity Loans, and Credit Builder products.
What services are available at the Altura Credit Union West Hemet branch?
Services include Full Service ATM, Night Drop, Notary, Auto Expert Representative, Wealth Management Representative, and Mortgage Representative.
Does the Altura Credit Union West Hemet branch have wheelchair accessible facilities?
Yes, the branch has wheelchair accessible entrance and parking.
How can I contact the Altura Credit Union West Hemet branch by phone?
You can call the branch at +1 888-883-7228.
Can I access Altura Credit Union's mobile app on my phone?
Yes, the Altura Credit Union mobile app is available for both Android and iOS through their respective app stores.
What nearby places are close to Altura Credit Union West Hemet and might be helpful to customers?
Nearby places include LibertyX Bitcoin ATM for currency exchange, ARCO gas station and ampm convenience store for fueling and quick shopping, and Lowe's Home Improvement for home and garden needs.
Are there dining options near Altura Credit Union West Hemet for customers to visit before or after banking?
Yes, Steve's Burgers West offers fast food and burger options, and Spicy Sushi & Grill provides Japanese and Asian dining nearby.
What nearby services can customers use along with their visit to Altura Credit Union West Hemet?
Customers can use nearby UPS Access Point and UPS Authorized Shipping Outlet for courier and delivery services, and Minute Key for key and locksmith services.