Wells Fargo Bank

Reviews

• TC

  T C

  Oct 17, 2025
  1.0
  Contrary to the recent reviews below, the bank tellers and mgmt are unknowledgable and unable to provide any explanation as to why a given process may not work. For example, when trying to pay off my credit card in person with my *fully funded* debit card, I was literally told, "Sometimes it works for people - sometimes it doesn't and we're unable to help you or offer an explanation why." For someone that runs $100k through their Wells Fargo credit card each year and has successfully paid off my credit card at this branch many times in person, this answer and lack of troubleshooting from management is unacceptable. Wells Fargo mgmt: These kinds of interactions are why customers migrate away from your bank and further explains the numerous negative reviews for your location.
• JC

  Jack Cooper

  Dec 13, 2024
  5.0
  Not sure where all the bad reviews are coming from, because everyone I have encountered at this branch has been fantastic. The tellers, managers, etc., have all been thoughtful, patient, and knowledgeable. In this day and age, when a lot of banks are closing branches (because they are expensive to own/run, and it is hard to keep good people), it is nice to have a place to go where you can actually talk to a human being. I also appreciate that a lot of the people who work here have been here for quite some time. It’s nice to walk in and see the same faces every time.
• MH

  Michael H

  Sep 9, 2019
  4.0
  Always helpful
• VH

  virginia Horowitz

  Apr 21, 2018
  5.0
  Staff is always helpful and always friendly. Although I don't like Corporate Wells Fargo I certainly like the service and staff at my Sutton Way Branch.

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