Since 1890, Banner Bank remains committed to being the best provider of financial services in the West. Throughout our history, we’ve focused on delivering competitive financial services to the clients we serve. Our motto, ‘Do the right thing,’ is much more than a slogan at Banner Bank. It’s truly what we expect of our employees and one another as colleagues.
Banner Bank is headquartered in Walla Walla, Washington, with locations throughout Washington, Oregon, Idaho and California.
Erika Hernandez the Branch Manager-
I came into the branch for multiple inquiries, and she was beyond helpful.
I couldn’t have asked for more.
Amazing customer service.
SM
Shawna McDonald
Apr 14, 2025
5.0
Friendly, professional, personalized service when opening an account with Madison, she did a thorough job of explaining the various options. Plenty of level parking out front and the interior of the building is clean and welcoming. They even answer the phone at the branch!
IS
I. S.
Sep 24, 2024
1.0
My elderly neighbor has gone into the branch twice to get a debit card only to be told twice to call, and then be told again to go back to the bank. The manager, Erika. Is completely rude and unprofessional. The process is public knowledge. But she refuses to tell me how ANYBODY can order a debit card. I will advise my neighbor to switch to a competent bank who doesn't take their customers for granted. Chase Bank is 1000% better.
WW
William Wilkerson
Feb 8, 2024
5.0
Very professional place, Erika was super friendly and helped opening an account very easy. The best manager this bank has had in years!
EG
E Glenn
Dec 24, 2020
1.0
after over 10 yrs banking at this location and hundreds of digital check deposits they absolutely refused one digital deposit for size despite it being from repeat client. Ended my relationship with them per a letter they sent giving me three days notice to collect my funds and close my account-they did not appreciate my persistence and complaints. Horrible experience.
Banner Bank is located at 115 W McKnight Way, Grass Valley, CA 95949, USA.
What are the typical business hours for Banner Bank in Grass Valley?
Banner Bank is open Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Is Banner Bank open on holidays?
Banner Bank observes several holidays and may be closed on those days. For example, it is closed on December 25, 2024, and January 1, 2025. Some holidays may have reduced hours, such as December 24, 2024, when it is open from 9:00 AM to 3:00 PM.
Does Banner Bank have a drive-through service at the Grass Valley branch?
No, the Banner Bank location at 115 W McKnight Way does not have a drive-through service.
How can I contact Banner Bank at the Grass Valley location?
You can contact Banner Bank at their Grass Valley location by calling +1 530-272-4286 or emailing Erika.HernandezSamaniego@bannerbank.com.
What is the mission or motto of Banner Bank?
Banner Bank's motto is 'Do the right thing,' which reflects their commitment to ethical service and helping people and businesses reach their goals.
Are there nearby banking or financial services close to Banner Bank in Grass Valley?
Yes, nearby financial service providers include H&R Block and Coinme, as well as Western Union for money transfer services.
What nearby retail and shopping options are available near Banner Bank?
Customers can visit nearby stores such as Target, Five Below, Kmart, and McKnight Crossing for a variety of shopping needs.
Are there dining options near Banner Bank in Grass Valley?
Yes, several dining options are nearby including Daily Donut, Starbucks, Papa Murphy's, Mountain Mike's Pizza, London’s Best Fish & Chips, Jersey Mike's Subs, and Baskin-Robbins.
Can I find electronics or mobile phone stores near Banner Bank?
Yes, nearby electronics and mobile phone stores include Victra — Verizon Authorized Retailer, Verizon, Metro by T-Mobile, and RadioShack.