Wells Fargo Bank

Reviews

• TW

  Timothee White

  1 day ago
  5.0
  I have been a loyal Wells Fargo customer for over 13 years. Recently, I was disappointed when the bank declined my application for a personal loan, only to receive an approval from another institution within minutes. This experience left me feeling that my accounts with Wells Fargo were no longer serving my needs, and I seriously considered closing them. However, my entire perspective changed thanks to one remarkable employee: Arusyak Babayan. Her outstanding customer service and genuine, professional demeanor completely shifted my view. She listened carefully, addressed my concerns with empathy and skill, and ultimately convinced me to give Wells Fargo another chance. Arusyak is a true asset to your team. In an era where truly great customer service is rare, she excels. She clearly has the ability, understanding, and patience to handle clients with exceptional care. She deserves recognition and serious consideration for a higher position where she can make an even greater impact. Because of her alone, I have decided to remain a Wells Fargo client. Thank you, Arus, for your dedication and for making such a positive difference.
• AD

  Al D

  Dec 20, 2025
  1.0
  The tellers are just OK,,, But the Manager is super Rude to every single customer. .I’m surprised she hasn’t been fired yet , 😳😳😳…
• MV

  Mariana Vanesyan

  Dec 17, 2025
  1.0
  am shocked, angry, and completely frustrated. I was approved for a $40,000 personal loan from Wells Fargo. A check was mailed to me — and I never received it. When I called Wells Fargo to report the problem, they told me the check had already been deposited. That’s right — I found out about this from the bank, not myself. For over six months, I have been calling 4–5 times a week, begging for help. Every call is the same: transferred endlessly, ignored, given new excuses, told to resubmit affidavits that they then “lose”. Then they ask me to send them again. This is insane. How can a major bank “lose” critical fraud documents multiple times and still act like nothing is wrong? Instead of helping, Wells Fargo actually told me to “go sue the person who stole the check.” How is this possible in 2025? A bank refuses to protect its own customer and leaves me completely on my own after someone stole $40,000. This experience has been a nightmare. I did nothing wrong. I reported the problem immediately. And yet six months later, I have no money, no answers, no resolution. Wells Fargo does nothing. If you value your money, your safety, and your sanity, stay away from Wells Fargo. This is how they treat customers when fraud happens: with excuses, chaos, and total disregard. Unbelievable.
• ET

  Essam Timani

  Dec 3, 2025
  1.0
  About 20 men standing next to their cars wearing all black like some gangsters at night in the parking of the atm drive thru machines. Won’t be withdrawing any money from there any more
• RR

  Raphael

  Nov 26, 2025
  5.0
  My wife and I visited the branch to open a joint checking account, since we’re new to the country and had several questions about the bank’s products and the setup process. We were assisted by Ruzanna, one of the branch bankers, and the experience couldn’t have been better. She was extremely helpful, patient, and clear in every explanation. She walked us through all the details, helped us open the account, set up the mobile app, and even arranged checks for us right away when we mentioned we needed them. We left without a single unanswered question. Everyone at the branch was friendly, attentive, and welcoming. We highly recommend this location and its staff.

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