Credit Union of Southern California

Reviews

• KF

  Kathy Freeman

  Oct 19, 2025
  5.0
  I was at the bank right after they opened so it was empty. The teller was very helpful and friendly.
• KM

  Kelley Mckay

  Dec 10, 2021
  5.0
  They are always helpful and courteous
• AR

  alejandro ramirez

  Jun 3, 2019
  1.0
  Do not open accounts or transactions here they judge you based on your look, ethnicity, or whatever they saw wrong with me. I have an arrowhead credit union account and came in here to make a deposit. I didn't have my id but I was depositing cash 4k (money from fixing a house foundation). The gentleman, Johnathan, was helpful and polite. He asked several security questions. But when I said the amount, gabby who was with assisting another member, said to Johnathan she was listening and then told me that they cannot make the deposit without an id. She also said it's not their policy but Co-OP Shared policy. I called a Co-OP financial services manager and to ask if it is true and was told that they do not have that policy. I did tell them I didn't need to know the balance since I have online banking but something about me made Gabby want to reject my deposit. She probably wouldve allowed my deposit if I was wearing a suit, had lighter skin, or other reasons......(Responding to your response. Once again I called the Co-OP manager I was told only on certain transactions but do not require for deposits, so your defense is offensive and clearly shows that you believe we are idiots. I have high balances in my account so there was nothing to be suspicious about.)

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