Fremont Bank

Reviews

• SB

  Scott Bogue

  Jul 31, 2025
  1.0
  When my money was stolen using my atm number, Fremont Bank chose to do nothing along with delaying an investigation by the police to determine what had happened. Now it's impossible for an investigation because of records purged during the delay. I believe that makes Fremont Bank culpable in the crime. And don't bother going to this branch unless you have nothing better to do. So slow. Including incompetence in management that forget to address concerns and later right an email that has nothing to do with the information you requested. A ploy to hide their inability to follow through. Expect nothing from Fremont Bank except for the to cover there behinds and leave you hanging and frustrated.
• MG

  Me G

  Feb 16, 2023
  5.0
  Very personable staff at this Fremont Bank Warm Springs Branch. It has a very neighborhood small community vibe. Stephanie Pi and other staff here are super friendly and warm and so helpful. They go over and beyond in my experience. Compared to their other branch in the hub, the customer service at Warm Springs branch is excellent. I hope the staff here remains the same.
• MT

  Michael Toschak

  Mar 9, 2022
  5.0
  I've been a Fremont Bank customer since 1968. Have gone to several Fremont Bank branches as I moved around Fremont but the Warm Springs branch is the best! Recently, I went to another branch and there was a problem the next day. I went to the branch I normally go to (Warm Springs) and saw Lidia P. She corrected the problem in a few minutes. Very good and courteous service! Thanks Lidia!
• JH

  J H

  Mar 3, 2020
  5.0
  I always had a good experience at Fremont Bank. They have some great offerings - particularly for refinancing your home, and have been willing to go the extra mile to help me.

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