Columbia Bank

3.3
15 reviews

About

BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Location

Columbia Bank
701 Fifth Street, Eureka, CA
95501, United States

Hours

Reviews

3.3
15 reviews
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  • SK
    Siena Klein
    Nov 16, 2021
    2.0
    Stock investors are more important than bank customers. When I wanted to transfer a loan to my mortgage payment they said no, it won't be good for their investors. I have had a mortgage for 20 years with this bank and never a late payment. "World's Great Bank" is such a conceited motto. And their phone system is useless. Last time I called they said it would be a 58 minute wait.
  • SM
    Susan Maschmeier
    Jun 15, 2021
    2.0
    bank hours randomly fluctuate and neither website nor recording nor overall customer service reflect actual business hours. Phone calls are unanswered and messages not returned.
  • SP
    Sandy Pelican
    Jun 6, 2021
    5.0
    These people are truly amazing. I had moved from Eureka, California to Oregon and a piece of mail got returned to the Eureka Branch.. Megan Davila made a very special effort to find me & call me to tell me about the piece of mail. After finding me she mailed it to my Oregon address. How many people do that? Nobody. I have always been impressed by the very personal service and attention to detail that these professional people have given to me over the 21 years that I have been with Umpqua. But the follow up and attention to me and my account is amazing. Umpqua Bank sets the standard for courtesy, attention to detail and professionalism. I am very fortunate to have Megan Davila and Umpqua Bank looking out for my best interests. Thanks Sandra

Frequently Asked Questions About Columbia Bank

What are the regular business hours for Columbia Bank at 701 Fifth Street, Eureka?

Columbia Bank in Eureka is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Is Columbia Bank closed on any holidays?

Yes, Columbia Bank is closed on the following holidays: November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.