Citi

2.9
21 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
16601 Ventura Blvd, Encino, CA
91436, United States

Hours

Reviews

2.9
21 reviews
5 stars
10
4 stars
0
3 stars
0
2 stars
0
1 star
11
  • OZ
    Oxana Zlatkin
    Aug 22, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ “I had a wonderful experience with Liana at the Encino Citibank branch. She was patient, kind, very professional, and absolutely charming. Highly recommend her service.”
  • AZ
    Ali Zarinnezhad
    Feb 6, 2023
    1.0
    I will definitely close my accounts with citi bank, they should definitely send that Cristina Adgajanyan to customer service classes!
  • E3
    EME 3.0
    Oct 24, 2018
    5.0
    This branch and it's staff have been very helpful overall in the 6 years I've banked here. They know me personally and offer a community environment. retention in staff is important for clients like me who bank here because they know my name and have stayed long enough to really know how the banking system works. I hope Citibank as a corporation understands how important staff retention is and continued training. The overseas after hour customer service can help with simple things. Do not ask them any complex questions. Wait for normal business hours and ask for a manager. Popmoney bill pay has had several issues in the past 5 years with me. The online website and app are, otherwise, extremely helpful and easy to use for most banking needs.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at its Encino location?

Citi offers digital banking services, mortgage products, personal loans, small business banking products and services, credit card offers, and personal wealth management investment products.

What are the operating hours for the Citi branch at 16601 Ventura Blvd, Encino?

The Citi branch is open Monday to Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 2:00 PM, and closed on Sundays and major holidays.