SAFE Credit Union

4.1
54 reviews

About

Credit UnionBankCredit CardsHome Loan ProviderCar Finance and Loan CompanyBusiness Banking ServiceSAFE Credit Union
SAFE delivers innovative personal and business banking solutions to help you improve your financial well-being.

Location

SAFE Credit Union
9162 Bruceville Rd., Elk Grove, CA
95758, United States

Hours

Reviews

4.1
54 reviews
5 stars
38
4 stars
5
3 stars
0
2 stars
1
1 star
10
  • VB
    Vernon Bradley
    Dec 26, 2025
    1.0
    I'll never trust them again.
  • MR
    Mario Reynoso
    Dec 26, 2025
    5.0
    Sarai Wood, front desk extremely helpful professional and friendly !!!!!
  • JL
    Jesus Lopez
    Dec 23, 2025
    5.0
    They are super nice! Best customer service i’ve gotten from a bank! Erin was very helpful and sweet! Had no line !
  • RV
    Ra Vi
    Dec 13, 2025
    1.0
    VERY POOR CUSTOMER SERVICE I went to the SAFE Credit Union branch in Elk Grove to open a new account. I was told they “cannot help me” because they were booked for the whole day. No offer to schedule an appointment. No help at all. What made it worse is that I clearly saw two employees standing around just turning people away, and a few others sitting in the back doing nothing. Opening an account should not be this difficult or time-consuming. I also asked about safe deposit boxes, and the response was basically, “We’re usually full.” That was it. No explanation, no alternatives, no effort to help. This felt like a branch that simply doesn’t want new customers. The attitude was rude and dismissive. If I could rate this place a negative ten, I would. Very disappointing experience. I would not recommend this branch to anyone expecting basic customer service.
  • SW
    Summer Woldridge
    Nov 21, 2025
    5.0
    I had a good interaction with Jaspreet. Super friendly . I like when I visit businesses and employees are nice polite and knowledgeable. Thank you for your help today

Frequently Asked Questions About SAFE Credit Union

What are the operating hours of SAFE Credit Union's Laguna branch?

The Laguna branch is open Monday to Friday from 10:00 AM to 6:00 PM, Saturdays from 10:00 AM to 2:00 PM, and closed on Sundays.

On which holidays is the SAFE Credit Union Laguna branch closed?

The branch is closed on several holidays including Veterans Day (Nov 11), Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Day (Jan 1), Martin Luther King Jr. Day (Jan 19), Presidents' Day (Feb 16), Memorial Day (May 25), Juneteenth (Jun 19), Independence Day (Jul 4), Labor Day (Sep 7), Columbus Day (Oct 12), and Thanksgiving Day (Nov 26) in subsequent years.