Sarai Wood, front desk extremely helpful professional and friendly !!!!!
JL
Jesus Lopez
Dec 23, 2025
5.0
They are super nice! Best customer service i’ve gotten from a bank! Erin was very helpful and sweet! Had no line !
RV
Ra Vi
Dec 13, 2025
1.0
VERY POOR CUSTOMER SERVICE
I went to the SAFE Credit Union branch in Elk Grove to open a new account. I was told they “cannot help me” because they were booked for the whole day. No offer to schedule an appointment. No help at all.
What made it worse is that I clearly saw two employees standing around just turning people away, and a few others sitting in the back doing nothing. Opening an account should not be this difficult or time-consuming.
I also asked about safe deposit boxes, and the response was basically, “We’re usually full.” That was it. No explanation, no alternatives, no effort to help.
This felt like a branch that simply doesn’t want new customers. The attitude was rude and dismissive. If I could rate this place a negative ten, I would.
Very disappointing experience. I would not recommend this branch to anyone expecting basic customer service.
SW
Summer Woldridge
Nov 21, 2025
5.0
I had a good interaction with Jaspreet. Super friendly . I like when I visit businesses and employees are nice polite and knowledgeable. Thank you for your help today
Frequently Asked Questions About SAFE Credit Union
What are the operating hours of SAFE Credit Union's Laguna branch?
The Laguna branch is open Monday to Friday from 10:00 AM to 6:00 PM, Saturdays from 10:00 AM to 2:00 PM, and closed on Sundays.
On which holidays is the SAFE Credit Union Laguna branch closed?
The branch is closed on several holidays including Veterans Day (Nov 11), Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Day (Jan 1), Martin Luther King Jr. Day (Jan 19), Presidents' Day (Feb 16), Memorial Day (May 25), Juneteenth (Jun 19), Independence Day (Jul 4), Labor Day (Sep 7), Columbus Day (Oct 12), and Thanksgiving Day (Nov 26) in subsequent years.
What financial products and services does SAFE Credit Union offer at the Laguna branch?
The branch offers a variety of products including checking and savings accounts, auto loans, personal loans, business loans, Visa credit and debit cards, wealth management, financial planning, student loans, and mortgages. Services include business banking, ATM access, wire transfers, notary, mortgage officers, and safe deposit boxes.
How can I contact SAFE Credit Union's Laguna branch?
You can reach the branch by phone at +1 916-979-7233 or use the toll-free number +1 800-733-7233 for assistance.
Where is SAFE Credit Union's Laguna branch located?
The branch is located at 9162 Bruceville Rd., Elk Grove, CA 95758, USA.
Does SAFE Credit Union offer mobile banking apps?
Yes, SAFE Credit Union offers mobile banking apps available on both Android and iOS platforms.
What keywords describe the financial services offered by SAFE Credit Union?
SAFE Credit Union offers free checking accounts, online and mobile banking, direct deposit, high-yield and high-interest savings accounts, secured credit cards, personal and auto loans, mortgages, business loans including SBA 504 loans, and wealth management services.
What nearby businesses can I visit when going to SAFE Credit Union's Laguna branch?
Nearby you have AAA Elk Grove Bruceville Auto Repair Center, Walgreens Pharmacy, Outback Steakhouse, Redbox rental kiosk, and USPS post office which can be convenient for errands before or after your visit to the bank.
Is there a mortgage specialist office near the SAFE Credit Union Laguna branch?
Yes, Chris Singh - SAFE Credit Union - Mortgage is located nearby and provides specialized mortgage services.
Where can I find automotive repair near SAFE Credit Union's Laguna branch?
There are several automotive repair centers nearby including AAA Elk Grove Bruceville Auto Repair Center, Aaa Auto Repair, AAA Auto Repair Center, and AAA which can assist with your vehicle's needs.