Columbia Bank

3.2
11 reviews

About

BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Location

Columbia Bank
9610 Bruceville Road, Elk Grove, CA
95757, United States

Hours

Reviews

3.2
11 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 star
5
  • JM
    Joel Moss
    Oct 2, 2025
    1.0
    Staff is always friendly, professional, etc. However, this bank sucks. Only a couple branches can actually issue cards and therefore one has to wait usually over a month for a replacement. Also, opened up a credit account about two months ago. I have not received a card in the mail and getting things done over the phone is time consuming and supper annoying. Get your act together, pull up them britches and act like a big boy bank instead of a podunk 3rd rate financial establishment. Again, supper annoying and so much time wasted on trying to straighten out issues I’ve never had with other banks.
  • MD
    Mic Davice
    Aug 8, 2025
    1.0
    If you want to be treated poorly talk to facetiously and all around waste your time this is the bank for you it took me 45 minutes to cash my paycheck because of their procedures and I don't bank with them so good luck you'll need the patience of Job for these people
  • CL
    Cristina Lopez
    Jun 9, 2022
    5.0
    Never busy when I go in there. Staff is polite.
  • SM
    samer maita
    Mar 4, 2020
    1.0
    This the worse bank I ever worked with in a comercial loan. Make sure not to deal specially with the loan officer RJ Rieta all lies.
  • AA
    Anika A
    Mar 25, 2019
    5.0
    Ive had a bank with umpqua for about 10 years now and have always found the staff to be friendly and helpful. When ever I go in there are no long lines to wait in like BOA and I get in and out quickly. Thats all I need in a bank so I highly reccomend Umpqua bank.

Frequently Asked Questions About Columbia Bank

What are the operating hours of Columbia Bank at 9610 Bruceville Road, Elk Grove?

Columbia Bank at 9610 Bruceville Road, Elk Grove is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Is Columbia Bank closed on major holidays?

Yes, Columbia Bank is closed on holidays including November 11, November 27, December 25, and January 1.