Wells Fargo Bank

2.6
41 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
9323 Firestone Blvd, Downey, CA
90241, United States

Hours

Reviews

2.6
41 reviews
5 stars
11
4 stars
4
3 stars
2
2 stars
4
1 star
20
  • GV
    Gerardo Villegas
    Oct 21, 2025
    5.0
    Okey
  • PC
    P C
    Sep 30, 2025
    1.0
    I have been a WF customer for 30+ years with no issues. However, I am incredibly disappointed and surprised by the lack of enthusiasm I experienced when I tried to open two new accounts for my teen children. It’s no secret that the new generations are dubious about big banks, so it’s remarkable that WF would make it so difficult to adopt a new customer at such a young age (“start them young, keep them forever”). No one will answer a phone call so I can speak to a rep to make a Saturday appointment (at another branch that’s open Saturdays), and I can’t make a Saturday appointment online (when kids don’t have school). I’m even turned away when I attempt to make an afternoon appointment at this branch (I made one online, but was called back and told “it was double booked”). With so many new banking options now available (Greendot, Acorns, Chime), it’s a wonder WF is not bending over backwards to lure and welcome new customers. WHERE’S THE SENSE OF URGENCY!!! I’ve made an online appointment with Chase (I hope THEY don’t cancel). I’m wondering how welcoming and enthusiastic they’ll be to accept two NEW YOUNG customers.
  • KL
    Kalvin Lo
    Sep 26, 2025
    5.0
    I had an excellent experience at Wells Fargo thanks to Melanie. She is incredibly knowledgeable and was able to clearly explain everything I needed to know during my visit. What stood out most was her patience—she took the time to guide me step by step, making sure I understood all the details without ever making me feel rushed. Her professionalism and genuine care made the entire process smooth and stress-free. Melanie truly represents the best in customer service, and I left the bank feeling confident and well taken care of.
  • BM
    bridgette mendoza
    Jul 14, 2025
    1.0
    I made my appointment walk in the building and they had another person without a appointment and they cancel mine what a horrible service and experience
  • CS
    Chalino Sanchez
    Aug 8, 2019
    2.0
    I'm not understand how this bank works, I cash two checks last week and the week before with the same information id and driver license and today I try to cash the same kind of check with the same information and they not let me very disappointed

Frequently Asked Questions About Wells Fargo Bank

What banking products and services does Wells Fargo Bank at 9323 Firestone Blvd offer?

Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools to help manage finances and plan for the future.

What are the operating hours of Wells Fargo Bank in Downey?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and certain holidays like November 11 and November 27, 2025.