Citi

2.9
31 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
8764 Firestone Blvd, Downey, CA
90241, United States

Hours

Reviews

2.9
31 reviews
5 stars
14
4 stars
0
3 stars
2
2 stars
0
1 star
15
  • KL
    Kalvin Lo
    Sep 26, 2025
    5.0
    I had an excellent experience at Citibank thanks to Rebecca. She is incredibly knowledgeable and was able to clearly explain everything I needed to know during my visit. What stood out most was her patience—she took the time to guide me step by step, making sure I understood all the details without ever making me feel rushed. Her professionalism and genuine care made the entire process smooth and stress-free. Rebecca truly represents the best in customer service, and I left the bank feeling confident and well taken care of.
  • CP
    Connie P
    Aug 7, 2025
    5.0
    Shout out to Geraldine Armas at Citibank In Downey branch #290. If you’re going to open a new account or do any banking in Downey, stop in and see “Gigi”. She’s a very nice person and remembers personal details and is great to work with. She takes great pride in her work and represents Citibank with excellence. Geraldine “Gigi” is a standout employee who reflects the very best of Citibank.
  • TP
    Tatiyana Perez
    Jun 17, 2025
    5.0
    I went in to the branch due to fraud charges in my account. Geraldine took the time to really help me to see what she could do. I could tell she had genuine concern for me. She was amazing and very nice. I had just been through a root canal 30 mins prior, so it was a little hard to talk, and drink water, but we both got a good laugh out of it. Thanks Geraldine for your help today!
  • MB
    Mr. Barrios (Mr. Barrios)
    Jul 2, 2024
    5.0
    Best customer Service Alta mente recomendamos este banco Veronica es muy profesional y me asistió muy profesional gracias
  • RA
    Rick Amezcua
    Feb 1, 2023
    1.0
    Worst bank ever don’t come here they just waste your time. Asked to speak to a manager never came out Agustin in new accounts wasting my time and my appointment. Took the day off of work for this way to 30 minutes to speak to a banker just to be told that I am late for my appointment will never do business with these guys.

Frequently Asked Questions About Citi

What financial services does Citi offer at the Downey location?

Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products.

What are the operating hours of Citi at 8764 Firestone Blvd, Downey?

Citi is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.