Citi

2.9
31 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
8764 Firestone Blvd, Downey, CA
90241, United States

Hours

Reviews

2.9
31 reviews
5 stars
14
4 stars
0
3 stars
2
2 stars
0
1 star
15
  • KL
    Kalvin Lo
    Sep 26, 2025
    5.0
    I had an excellent experience at Citibank thanks to Rebecca. She is incredibly knowledgeable and was able to clearly explain everything I needed to know during my visit. What stood out most was her patience—she took the time to guide me step by step, making sure I understood all the details without ever making me feel rushed. Her professionalism and genuine care made the entire process smooth and stress-free. Rebecca truly represents the best in customer service, and I left the bank feeling confident and well taken care of.
  • CP
    Connie P
    Aug 7, 2025
    5.0
    Shout out to Geraldine Armas at Citibank In Downey branch #290. If you’re going to open a new account or do any banking in Downey, stop in and see “Gigi”. She’s a very nice person and remembers personal details and is great to work with. She takes great pride in her work and represents Citibank with excellence. Geraldine “Gigi” is a standout employee who reflects the very best of Citibank.
  • BA
    Byron Argueta
    Oct 18, 2016
    1.0
    Worst service I've ever had been waiting there for over an hour and a half just to be told I have to wait another hour and a half to open my brand new account which I did not do because it just took so long to get somebody to actually talk to me in regards to me waiting there do not recommend this place I've never had this service from a bank before and it really really just shun me from opening an account there at Citibank
  • JA
    Jose Aguirre
    Sep 16, 2016
    3.0
    Typical of big banks no restroom for customers unlike credit unions. A little more welcoming environment then Bank of America or Wells Fargo.

Frequently Asked Questions About Citi

What financial services does Citi offer at the Downey location?

Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products.

What are the operating hours of Citi at 8764 Firestone Blvd, Downey?

Citi is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.