Credit Union of Southern California

4.1
23 reviews

About

Credit Union

Location

Credit Union of Southern California
1835 Newport Blvd., Costa Mesa, CA
92627, United States

Hours

Reviews

4.1
23 reviews
5 stars
17
4 stars
1
3 stars
0
2 stars
0
1 star
5
  • SC
    Sarina Chen
    Nov 14, 2025
    1.0
    Never request a loan here. You will experience the most frustration here. Especially if you worked with Lorena Le, if its assigned to her. Start again or just go to other place. It was fine at first but she is very very irresponsive. I got approval in early October, then I send in many supporting documents to work things out. She would barely give updates. One day I received a letter saying its denied. If its not because I called in, I would never know i made a typo when signing up membership. Then, after opening up membership with the costa mesa branch where all staffs are lovely and kind. I waited for half a week of no words. I had to call her to ask for progress where she just replied using email with minimal update. Then, got another approval letter follows by a denial out of nowhere. Here comes the most disappointment. Called in at 1:30pm and agent asked me to wait for Lorena's call back. Nothing until 4. Then I called in the department. Put on hold for full hour then blank. Had to call back again to be told no supervisor or Lorena herself can provide explanation. Call back on Monday. Normally, if theres issue, normal communication is to call and ask. But their way of communication is please wait for mail. PAPER MAIL. We are in 2025!!!! EMAIL or Phone works !?!??!?
  • SK
    Shade Avery Kirjava
    May 12, 2025
    5.0
    I've been working with Vanessa Nunez on setting up several CDs over the last couple years, and she's always been really great at helping me find the right options, I feel like I made a good choice getting a membership here.
  • SV
    Sara Matsunaga Villasenor
    Jun 14, 2024
    1.0
    Worst experience ever. Opened checking and savings account prior to leaving the states & come home to find that I can’t log into my account and it’s overdrawn $40. I’ve never not once had the opportunity to even use the account and the gentleman who answered the phone was rude and condescending. Take your money to Wescom, they will at least treat you with respect and not put your account in delinquency with no explanation what so ever. No email, no paper mail, nothing. Just hi, you owe us money and you can’t close your account without paying for the overdrawn fee thar we have no idea where it came from
  • AF
    Arnold Franco
    Sep 1, 2022
    5.0
    Easy and fast approval process. Very nice and helpful personnel.
  • FA
    Francis A
    Jul 25, 2016
    5.0
    Good customer service! I'll do business again.

Frequently Asked Questions About Credit Union of Southern California

What are the operating hours of Credit Union of Southern California in Costa Mesa?

The Credit Union of Southern California in Costa Mesa is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Is the Credit Union of Southern California open on Sundays?

No, the Credit Union of Southern California in Costa Mesa is closed on Sundays.