Business Details
About
BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
Details
- Drive-throughNot available
Location
Hours
Reviews
2.4
57 reviews
5 stars
15
4 stars
4
3 stars
3
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1 star
31
- SPsarthak puriDec 10, 20251.0If showing basic respect to customers is such an unbearable task, then employees like this should stop wasting everyone’s time, walk out of the branch, and let someone competent take that seat. There are plenty of people who would actually appreciate the job instead of treating customers as an inconvenience. refer to Miss Paola at concord branch
- SPSarthak PuriDec 10, 20251.0I had an appointment at 3:30 PM with Paula, and I arrived early, expecting the meeting to start on time. To my surprise, I was informed that I needed to wait because she would “come out shortly.” That “shortly” turned into 28 minutes of waiting was later told that she will show up soon and was possibly handling tasks for Something More Urgent I wonder LOL!! which somehow justified making a scheduled customer wait indefinitely. Let me be absolutely clear: This is not customer service. This is negligence. I finally left at 3:28 PM, extremely frustrated. As someone working in the corporate world myself, I understand busy schedules and high workloads. But I also understand professionalism and respecting customers’ time is the most basic standard. Your team needs to be reminded that customers are not an inconvenience they are the reason the branch exists. If providing respectful and timely service is such a challenge, then perhaps some individuals should reconsider their positions and allow those who value customer relationships to take over. Extremely Disappointing Service Experience at Concord Willow Pass Branch If employees cannot balance their workload without disrespecting customers, that is a management failure If showing basic respect to customers is such an unbearable task, then employees like this should stop wasting everyone’s time, walk out of the branch, and let someone competent take that seat. There are plenty of people who would actually appreciate the job instead of treating customers as an inconvenience.
- PTPine TerraceAug 28, 20212.0Liiiiinnnnnesssssss
- RLRobert LovelaceAug 7, 20205.0Always friendly and helpful staff!
- ADAshley DeCookJan 31, 20204.0I thought it was good, quick service. It's a big branch with a good amount of parking and 4 tellers so the wait wasn't long at all(2 pm) I'll be back 😊
Frequently Asked Questions About Wells Fargo Bank
What services does Wells Fargo Bank at 2190 Willow Pass Rd offer?
Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, savings tools, and deposit products.
What are the operating hours for Wells Fargo Bank in Concord, CA?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and certain holidays like November 11 and November 27.
Is it possible to schedule an appointment at this Wells Fargo Bank location?
Yes, you can book an appointment online via the provided scheduling link.
Does the Wells Fargo Bank location at 2190 Willow Pass Rd have a drive-through service?
No, this Wells Fargo Bank branch does not have a drive-through.
In which languages can I receive assistance at this Wells Fargo Bank?
Customer assistance is available in English and Spanish at this location.
What is the contact phone number for Wells Fargo Bank on Willow Pass Rd?
You can reach the bank at +1 925-671-1520 or toll-free at +1 800-869-3557.
Are there nearby restaurants where I can dine after visiting Wells Fargo Bank?
Yes, nearby dining options include Himalayan Cuisine, Taqueria El Farolito, Masala House, and Luna Restaurant, offering a variety of cuisines such as Indian, Mexican, and Italian.
What financial services related places are near Wells Fargo Bank on Willow Pass Rd?
Nearby financial services include Wells Fargo Advisors for investing and Wells Fargo Home Mortgage for mortgage lending and brokering.
Are there convenient coffee shops near Wells Fargo Bank where I can relax?
Yes, there are multiple Starbucks locations near the bank where you can enjoy coffee and refreshments.
Can I find other banks or ATMs near Wells Fargo Bank at 2190 Willow Pass Rd?
Yes, nearby banks include Umpqua Bank and Columbia Bank, along with an ATM at Columbia Bank.