Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and well-being of its membership. With more than $9 billion in assets, Patelco empowers its 500,000 members to live their best financial lives by offering personalized solutions, advice, and expertise. Patelco has received numerous multi-year awards for excellence from leading consumer and business organizations, including Newsweek’s America's Best Regional Banks and Credit Unions and Bankrate’s Best Credit Unions, and was named a Best-In-State Credit Union in 2025 by Forbes. The company was founded in 1936 with $500 by Pacific Telephone and Telegraph Company employees and is based in Dublin, Ca. For more information, visit https://www.patelco.org/.
From the security to the tellers they all big smiles and make you feel welcomed. Very kind people from the teller to the security guard all of them answer any question you have . Patelco has been my a1 go to spot
BP
blue panthers
Oct 2, 2025
3.0
Not great online banking system is bad by not able to login or pay bells had to pay late not that happy
AD
ALICIA DEGUZMAN
Sep 4, 2025
5.0
Yesterday, September 3 we went to Patelco Credit Union Bank , Concord branch . ALL of them we're so nice, once you open the door they will greet you and all smiling. We're just walk in customers but one of the bank teller called us he's name is Alexander and he said he can help us there , So where done w/ our transaction in a very short period of time like 10 minutes . He even greet my husband advance happy birthday he saw it in ID Sept 4 he's b'day. So thank you very much for a nice experience. We said we will give Alexander a perfect score of 10 if it's the highest..
SG
Sean Gutierrez
Jul 8, 2025
5.0
I went to this Patelco branch yesterday to set up a new checking and savings account with direct deposit. Staff is very friendly and they took my same day appointment rescheduling with minimal effort. A good first impression for a credit union!
Frequently Asked Questions About Patelco Credit Union
What services does Patelco Credit Union offer to its members?
Patelco Credit Union offers services including home and vehicle loans, checking and savings accounts, personal loans, credit cards, online and mobile banking, investments, advice, insurance, and a Credit Union at Work Program for employers.
Where is Patelco Credit Union located in Concord, CA?
Patelco Credit Union is located at 1390 Willow Pass Rd, Suite 100, Concord, CA 94520.
What are the operating hours for Patelco Credit Union?
The branch is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
How can I contact Patelco Credit Union by phone?
You can reach Patelco Credit Union locally at +1 925-808-4020 or their main phone number at +1 800-358-8228.
What is Patelco Credit Union's history and mission?
Founded in 1936 by Pacific Telephone and Telegraph Company employees with $500, Patelco Credit Union is a not-for-profit committed to serving the financial health and well-being of its 500,000 members.
Where can I find more information about Patelco Credit Union online?
Visit their official website at http://www.patelco.org or their Facebook page at https://www.facebook.com/1704865403063061.
What is the featured promotion currently offered by Patelco Credit Union?
Patelco Credit Union is promoting lower auto loan or credit card payments via their switch program, detailed at https://www.patelco.org/switch.
What nearby places can I visit around Patelco Credit Union in Concord?
Nearby places include STS CPR Concord (specialty school and first aid classes), Key Realty (real estate agent), and NVISION Eye Centers - Concord (eye care and laser surgery).
How can nearby real estate agents like Key Realty and ZipRealty assist customers visiting Patelco?
Customers considering home purchase or mortgage options can consult nearby real estate agents such as Key Realty or ZipRealty to coordinate financing with Patelco Credit Union's mortgage services.
Are there financial advisory services near Patelco Credit Union for additional support?
Yes, nearby firms like Archvest Wealth Advisors and Regional Finance offer financial advising that can complement Patelco Credit Union's financial services.