SAFE Credit Union on Madison:
Personable
Leah greets me by name
Outstanding customer service
I love my bank
Ty
SM
Stephen McDonald
Oct 3, 2025
5.0
Adam at Citrus Heights is amazing. Customer service is amazing. Best in town
DW
Dave W
Aug 10, 2025
5.0
I've been banking with SAFE Credit Union for around 8 years, and I've always been impressed by the helpfulness, professionalism, and prompt service of the tellers and team.
However, two recent experiences with Leah Defiesta, the Training Branch Assistant Manager at the Citrus Heights location, reminded me why I'm truly grateful to be a member.
Leah takes customer care and service to an entirely new level. She is warm, attentive, and incredibly knowledgeable, making every interaction smooth and stress-free. Whether it's answering questions, walking me through a process, reaching out to back-end support to fix an issue quickly, or going the extra mile to resolve a problem, Leah handled the issues expertly and in a friendly manner.
It's rare to find someone who not only excels at the technical side of banking but also cares so deeply about the people she serves. Leah is the perfect combination of competence and compassion. She's a shining example of SAFE Credit Union's commitment to its members, and I'm truly grateful for the trust and peace of mind she provides.
Thank you, Leah, for making SAFE Credit Union feel like so much more than just a bank. You've made it a place where I feel valued and supported.
BH
Blake Henderson
Jun 23, 2025
5.0
Tellers are friendly and helpful and they have a colorful atm kiosk next to the main building.
Frequently Asked Questions About SAFE Credit Union
What are the regular operating hours for SAFE Credit Union in Citrus Heights?
SAFE Credit Union in Citrus Heights is open Monday to Friday from 10:00 AM to 6:00 PM, and on Saturdays from 10:00 AM to 2:00 PM. The branch is closed on Sundays.
Is SAFE Credit Union open on holidays?
SAFE Credit Union is closed on most holidays, including November 11, November 27, December 25, and New Year's Day. However, on December 24 and December 31, it operates from 10:00 AM to 2:00 PM.
Where is the SAFE Credit Union branch located in Citrus Heights?
The branch is located at 7475 Madison Ave., Citrus Heights, CA 95610, United States.
How can I contact SAFE Credit Union Citrus Heights?
You can contact the branch by phone at +1 916-979-7233 or toll-free at +1 800-733-7233.
What personal and business banking products does SAFE Credit Union offer?
They offer products including checking and savings accounts, auto loans, personal loans, business loans, mortgages, credit cards, student loans, wealth management, and financial planning services.
Are there any known ATM service issues at the Citrus Heights branch?
Yes, the ATM at the Citrus Heights branch is temporarily unavailable from September 8, 2025, to October 18, 2025.
Can I use mobile banking apps for SAFE Credit Union?
Yes, SAFE Credit Union offers mobile banking apps available on Android via the Google Play Store and on iOS via the Apple App Store.
Which nearby coffee shops can I visit before or after my visit to SAFE Credit Union?
Dutch Bros Coffee and Caffino are nearby coffee shops where you can enjoy a beverage before or after your visit to SAFE Credit Union.
Are there any nearby services for health and wellness near SAFE Credit Union?
Yes, nearby wellness services include Kingdom Chiropractic & Spa and Sherman Luo Acupuncture, offering chiropractic and acupuncture treatments respectively.
What nearby dining options are available around SAFE Credit Union in Citrus Heights?
Nearby dining options include McDonald's, The Couch Sports Lounge, and Shenanigans Kitchen & Bar, where you can enjoy a quick meal or a relaxing dining experience.