Credit UnionBankSavings and Loan AssociationCar Finance and Loan CompanyHome Loan ProviderCredit CardsInvestment ServiceOnline BankingATMSavings BankPatelco Credit Union
Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and well-being of its membership. With more than $9 billion in assets, Patelco empowers its 500,000 members with personalized solutions, financial advisors, expertise, and financial products like free checking and savings accounts with better rates and fewer fees. Patelco has received numerous multi-year awards for excellence from leading consumer and business organizations, including Newsweek’s America's Best Regional Banks and Credit Unions and Bankrate’s Best Credit Unions, and was named a Best-In-State Credit Union in 2025 by Forbes. Founded in 1936, we are proud to serve communities across Northern California with a branch or atm near you.
Friendly staff. I started a new account and they also set me up with a money market savings. Found out they are not for profit bank.
CB
California Sun Bear
Mar 11, 2020
1.0
I will be trying to see if I can get another bank as soon as possible. I notice there are several complaints about the manager Crickett (Not Surprised). She notified my after losing my card the amount of times I would be charged and if it continues It could result in the termination of my account.
She talked down to me like I was her child, every time I've encountered her she's been extremely rude and unprofessional and seems to forget how to treat customers.
I am currently working on closing my account and moving to another bank. It will be 100% because of this manager. Totally unprofessional and has 0 people skills. I'd never thought I would be a type of customer that would complain but Crickett you've driven me to it.
MP
Meeshalin Productions
Dec 31, 2018
1.0
I've been a member for 15 years, I use another bank as my main bank and plan to take my and my sons savings to Safe. This Patelco location has terrible customer service. One incident of many - I got a 'fake' check in the mail 9 years ago, I brought it to this location to ask if it was real or fake, they treated me like a criminal and were VERY rude as if i tried to cash it or pull a fast one. I only wanted to make sure it wasn't real, then asked them to shred it. I won a TV through Samsung 5 years ago, it came by mail broken, they sent me a check for $4,000 to purchase one. I tried to deposit the check and Patelco refused! I went straight to the bank that was on the check, cashed the check, came straight back and had Patelco deposit it into my main bank! I had my then 10 year son with me, was a perfect time to teach him how NOT to treat people!
SK
Sunny Kitchen
May 26, 2015
5.0
I have been a member of Patelco since 1994, I have never had a bad experience,
Frequently Asked Questions About Patelco Credit Union Citrus Heights
What are the operating hours of Patelco Credit Union in Citrus Heights?
Patelco Credit Union in Citrus Heights is open Monday to Friday from 10:00 AM to 5:00 PM, and on Saturday from 10:00 AM to 2:00 PM. The branch is closed on Sundays and major holidays.
Where is Patelco Credit Union located in Citrus Heights?
The branch is located at 6100 Birdcage Lane, Suite 125, Citrus Heights, CA 95610, United States.
What financial services does Patelco Credit Union offer?
Patelco Credit Union offers home and vehicle loans, checking and savings accounts, personal loans, credit cards, online and mobile banking, investments, insurance, advice, and an employer credit union program.
How can I contact Patelco Credit Union's Citrus Heights branch?
You can contact the Citrus Heights Patelco branch by calling their local phone number at +1 916-864-5940 or the main phone line at +1 800-358-8228.
What is Patelco Credit Union's commitment and background?
Patelco Credit Union is a not-for-profit credit union founded in 1936. It aims to serve the financial health and well-being of its 500,000 members by providing personalized financial solutions and has received multiple awards for excellence.
What holidays is Patelco Credit Union closed on?
The Citrus Heights branch is closed on November 11, November 27 and 28, and December 25 in 2025, observing major holidays.
What nearby dining options are available close to Patelco Credit Union in Citrus Heights?
Nearby dining includes Teriyaki Madness (Japanese cuisine), Noodles & Company (Asian cuisine), Casa Ramos Mexican Restaurant, and Sweet Haven Bakery for desserts and snacks.
Are there nearby shopping centers close to Patelco Credit Union in Citrus Heights?
Yes, Marketplace At Birdcage shopping center is nearby, offering shopping and a cinema experience. Other stores include Walmart, Stein Mart, Michaels, and Bath & Body Works.
Is there a nearby place where I can pick up groceries near Patelco Credit Union?
Walmart Grocery Pickup and Walmart Neighborhood Market Citrus Heights are close by, providing convenient grocery shopping and pickup options.
What nearby services or facilities can assist customers visiting Patelco Credit Union?
Nearby services include Western Union for money transfers, UPS Access Point for shipping, KeyMe Locksmiths and Minute Key for locksmith services, and AAA Citrus Heights for travel assistance.