Wells Fargo Bank

2.9
15 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
790 Otay Lakes Rd, Chula Vista, CA
91910, United States

Hours

Reviews

2.9
15 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
8
  • MM
    michael
    Jan 4, 2025
    1.0
    I would rather keep my money in a coffee tin than trust wells fargo as a whole. I made a foolish mistake ever banking with them. August 31 I was wrongfully charged at Walmart of an amount of $202 dollars. I originally was purchasing an item for $2 however the lady at the register said the item I brought the barcode didn't scan. Thinking it was a 2 dollar item I already inserted my card and pin to move the process on. So the barcode didn't work so went to grab another item and when I return the lady at the register just finished helping a customer. I asked the lady at Walmart did she cancel my last transaction and she said yes. Now onto wells fargo. I have been contesting this since September 1 2024. I was denied by wells fargo for help multiple times. Until a higher up name Brian said he would help me....come to find out he failed to tell me he canceled my debit card and had to wait for a new one!!!! This was on December 11 I was on vacation no access to my money and no way to buy christmas gifts! Here's the cherry on top. After my debit card was canceled the claims department still denied me any help! Despite banking with them nearly 10 years never making any claim and this only time they were no help! $200 was stolen from me neither Walmart or wells fargo helped. Wells fargo shafted me on my vacation and holiday shopping. Do not bank with a heartless bank!
  • LS
    leticia silva
    Jan 17, 2024
    5.0
    Joshua, best service and advise since we moved to San Diego We totally recommend him Thank you Josh
  • AT
    Alvin Thach
    Nov 19, 2021
    1.0
    This one has a very bad customer service especially when you have to deal with a bank manager named Tony. This guy is very reluctant to help and when he promises to do something, he has never done it. This bank has been closed since September till now without any notice to the customers.
  • JB
    Jason Buyer
    Jun 10, 2016
    1.0
    Waited 30 minutes. Reps take forever. Only 2 bankers. Worst bank ever!!!!

Frequently Asked Questions About Wells Fargo Bank

What products and services does Wells Fargo Bank at 790 Otay Lakes Rd offer?

Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools to help manage everyday finances and plan for the future.

What are the operating hours of Wells Fargo Bank in Chula Vista?

The bank operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.