Citi

Reviews

• MA

  Matthew Agnifilo

  Dec 4, 2023
  1.0
  Citi closed my credit card for no reason and now that's going to hurt my credit score. This is a hard inquiry for nothing, effecting credit score massively. Not only is it a hard inquiry, it adds to newest accounts opened, but was closed within a month. The total credit to my name drops as well. Citibank has huge technical issues with all things digital, check out their recent massive fines from the government.
• MA

  Matthew Agnifilo

  Dec 4, 2023
  1.0
  Tons of issues and no one knows what is going on.
• 8A

  829 Auto

  Dec 4, 2023
  1.0
  I opened a personal account, got a credit card set up, and I applied for a business account during my visit. Within 1 month, I ran into problem, after problem, after problem, between just trying to use my temporary card, depositing money (I couldn't), I tried to wire transfer money at a different branch in Chula Vista, that was sent as a fund transfer instead, causing issues. Today I go to log in to check the financials as the online balance wouldn't update to the correct balance, and I find out that I can't log in. Not only would it not log in, but my account is closed and the credit card is cancelled. I have no idea what is going on. My money is "not being released" and I cannot access it. Supposedly I will receive a letter in the mail and no one at the branch nor corporate will tell me why any of this is going on. My money is up in the air and I have lost 2 good chunks of work days just trying to get the account set up and perform this wire transfer repeatedly to my trading account, which took about 2 weeks total to get processed. Its a WIRE TRANSFER, why on earth do I get hit with a $25 charge for a wire transfer that refuses to process of over one week. At this time my money is gone and no one will help me or give me any information. I am just supposed to wait for a letter and a check. That doesn't work for me! WHERES MY MONEY?! ******Post Response from Citi****** Dear "Owner," I contacted the branch as well as the fraud department, as well as customer service. If it takes a Google review to fix things at your company, no customer should give you their business. Absolutely wild this is where things are at. ******Post Email & Email Response from Citi****** Citi rep Shaun J. stated, "We kindly ask that you contact our Fraud team for further assistance" -------Shaun J. is useless as I have already stated I spoke with Citibank's fraud department, thus now I am running in circles. WHERES MY MONEY?!
• TC

  Talía Colón

  Oct 4, 2023
  1.0
  The lady at the desk is incredibly rude.

Frequently Asked Questions About Citi