Citi

3.1
14 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
2240 Otay Lakes Rd, Chula Vista, CA
91915, United States

Hours

Reviews

3.1
14 reviews
5 stars
6
4 stars
1
3 stars
1
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0
1 star
6
  • AA
    Aqeel Ahmed
    Jun 23, 2025
    5.0
    Betty Silvia she was very helpful and professional. Appreciate her help.
  • MA
    Matthew Agnifilo
    Dec 4, 2023
    1.0
    Citi closed my credit card for no reason and now that's going to hurt my credit score. This is a hard inquiry for nothing, effecting credit score massively. Not only is it a hard inquiry, it adds to newest accounts opened, but was closed within a month. The total credit to my name drops as well. Citibank has huge technical issues with all things digital, check out their recent massive fines from the government.
  • MA
    Matthew Agnifilo
    Dec 4, 2023
    1.0
    Tons of issues and no one knows what is going on.
  • ES
    Empress Shannon
    Jul 1, 2023
    1.0
    Opened an account yesterday (6/30/23 with Adolfo Vera) & he flat out lied to me about when the funds would be available on a check written from one of their accounts. Was told I would have it Wednesday, only because Tues is a holiday. But of course after I opened the account & signed over the check, all of a sudden.. it's now a whole week later (Saturday the 7/8/23). Whole reason I need the funds, a semi totalled my vehicle & I need to buy a replacement, as I do delivery work for a living. So thanks to them lying to me, I'll be stuck at home for SIX days with 2 german shepherd's & a 14 yo daughter. Unable to make any money for almost a wk! That's 3/4 the income this month thanks to them lying to me. Stuff like this is why people snap.. I definitely wouldn't recommend this bank or location to anyone. And I look forward to closing my account after the funds are available & finding a better bank to deposit my upcoming settlement check into.
  • FE
    Flórez Êdgard (Eddie)
    Jun 4, 2018
    5.0
    I like this location. Never crowded and staff is always nice and willing to go beyond their duties to make sure you have a great banking experience.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at this location?

Citi offers a range of financial products including digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and investment products through Citi Personal Wealth Management.

What are the operating hours of Citi at 2240 Otay Lakes Rd, Chula Vista?

Citi is open Monday through Friday from 10:00 AM to 5:00 PM and closed on weekends and holidays such as November 11, November 27, and December 25, 2025.