Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Their rules for cashing checks for account holders is ridiculous and the bank tellers were of no help. Customer service skills were severely lacking instead of trying to help us find a solution to our problem. Truly disappointing.
GC
Gloria Aurora Chavez
Aug 12, 2025
1.0
👎🏼The service was awful👎🏼
The manager and the woman seated next to her displayed a condescending attitude on Monday, August 11, 2025, around 4:00 PM. This is an important consideration for others deciding where to go, as it's best to avoid unnecessary negative behavior from arrogant employees when you're paying for a service.
AG
Alex Guillen
Jun 17, 2025
1.0
The Citibank branch at 352 H st in Chula Vista exemplifies banking at its worst. After a 25-minute wait, teller sneered "You should know how deposits work" when I inquired about their inconsistent check-clearing policies. Some checks clear in 24 hours, others inexplicably take 5+ days—a practice they refuse to explain. Both ATMs have been "temporarily out of service" consistently since September, forcing customers into understaffed lines. My formal complaint about the teller's unprofessionalism, submitted months ago, remains unacknowledged. Even by big bank standards, this branch's combination of technical failures, staff hostility, and administrative opacity is remarkable. Save yourself the frustration—the Chase branch two blocks away actually has functioning ATMs and staff who remember they're in the service industry.
JG
John Garcia
Mar 30, 2021
4.0
Great place for money
RY
Richard Yasuda
Jul 26, 2019
5.0
This is the closest Citibank branch to the international border. The customer service is excellent.
What financial products and services does Citi offer at the 352 H St location in Chula Vista?
Citi offers digital banking services, mortgage products, personal loans, small business banking products and services, credit card offers, and personal wealth management investment products.
What are the regular business hours of the Citi branch in Chula Vista?
The branch is open Monday through Friday from 10:00 AM to 5:00 PM, and on Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays.
Is the Citi branch in Chula Vista open on major holidays?
No, the branch is closed on major holidays including November 11, November 27, and December 25, 2025.
Where is the Citi branch located in Chula Vista?
It is located at 352 H St, Chula Vista, CA 91910, United States.
How can I contact the Citi branch in Chula Vista?
You can reach the branch by phone at +1 619-632-4308.
Where can I find more information about Citi's financial services online?
Visit Citi's official website at https://www.citi.com/ for detailed information.
Are there other financial institutions near the Citi branch at 352 H St?
Yes, there is another Citibank branch nearby that offers financial services including installment loans, which can be useful for additional banking needs.
What medical facilities are located near the Citi branch in Chula Vista?
Nearby medical facilities include Southbay Neurological Medical Group, Chula Vista VA Clinic, and Cardiology Medical Clinic of Chula Vista, which may be convenient for health appointments before or after visiting the bank.
Are there legal services close to the Citi branch that I could visit?
Yes, Leigh A. Kretzschmar Family Law and Cardona Law Office are located nearby, which can be convenient if you require legal advice alongside financial services.
What housing or real estate landmarks are near the Citi branch in Chula Vista?
Nearby landmarks include Elan Glover Court Apartments and Urbana Apartments, making it easy for residents or potential renters to access banking services conveniently.