Citi

2.9
63 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
352 H St, Chula Vista, CA
91910, United States

Hours

Reviews

2.9
63 reviews
5 stars
23
4 stars
4
3 stars
4
2 stars
5
1 star
27
  • SC
    Stephanie Corless
    Nov 8, 2025
    1.0
    Their rules for cashing checks for account holders is ridiculous and the bank tellers were of no help. Customer service skills were severely lacking instead of trying to help us find a solution to our problem. Truly disappointing.
  • GC
    Gloria Aurora Chavez
    Aug 12, 2025
    1.0
    👎🏼The service was awful👎🏼 The manager and the woman seated next to her displayed a condescending attitude on Monday, August 11, 2025, around 4:00 PM. This is an important consideration for others deciding where to go, as it's best to avoid unnecessary negative behavior from arrogant employees when you're paying for a service.
  • AG
    Alex Guillen
    Jun 17, 2025
    1.0
    The Citibank branch at 352 H st in Chula Vista exemplifies banking at its worst. After a 25-minute wait, teller sneered "You should know how deposits work" when I inquired about their inconsistent check-clearing policies. Some checks clear in 24 hours, others inexplicably take 5+ days—a practice they refuse to explain. Both ATMs have been "temporarily out of service" consistently since September, forcing customers into understaffed lines. My formal complaint about the teller's unprofessionalism, submitted months ago, remains unacknowledged. Even by big bank standards, this branch's combination of technical failures, staff hostility, and administrative opacity is remarkable. Save yourself the frustration—the Chase branch two blocks away actually has functioning ATMs and staff who remember they're in the service industry.
  • JG
    John Garcia
    Mar 30, 2021
    4.0
    Great place for money
  • RY
    Richard Yasuda
    Jul 26, 2019
    5.0
    This is the closest Citibank branch to the international border. The customer service is excellent.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at the 352 H St location in Chula Vista?

Citi offers digital banking services, mortgage products, personal loans, small business banking products and services, credit card offers, and personal wealth management investment products.

What are the regular business hours of the Citi branch in Chula Vista?

The branch is open Monday through Friday from 10:00 AM to 5:00 PM, and on Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays.