Citi

3.7
11 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
20520 Devonshire St, Chatsworth, CA
91311, United States

Hours

Reviews

3.7
11 reviews
5 stars
7
4 stars
0
3 stars
1
2 stars
0
1 star
3
  • JT
    JenJen88 Toros
    Jun 30, 2025
    5.0
    Very friendly, pleasant and patient employees and very helpful
  • JK
    Jeffrey K
    Jun 18, 2025
    1.0
    Carefully check your bills and coins. I received a roll of quarters that contained a Malaysian '20 Sen' coin within. Perhaps these foreign-born workers are less adept at recognizing American currency.
  • MB
    Mindy Berman
    Aug 5, 2022
    1.0
    My mom used to use this bank branch and had great experiences. The bank I used closed its branch in Chatsworth (where I live), so I decided to switch. What a mistake. First off, the rep who helped me set up my account told me he can receive emails but not reply and that we can only communicate by phone. What??!!! And his cell, which he gave me, still includes a message that he's out of the office for a stretch in May. Not a huge deal, but it takes 2 minutes to update your v-mail message. It's unprofessional to have such an old message that customers hear. There's been a glitch in getting my ATM card initial pin, it's past due the time I was supposed to get my new checks, and I'm still not sure if I can link accounts so I only have one log in. When I try to call the branch to speak to a manager, every time I get a recording that all reps are busy assisting other customers. I am SO sorry I made this bank change.
  • IP
    Igwe Atiase (PATIASE)
    Nov 9, 2020
    5.0
    The staff were very helpful even though part is their computer system was down. 👏🏼

Frequently Asked Questions About Citi

What financial products and services does Citi offer?

Citi offers digital banking services, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment services.

What are Citi's operating hours during the week?

Citi is open Monday to Friday from 10:00 AM to 5:00 PM, and on Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays.