Excellent customer service and very happy with home loans here. Fast, simple, and prompt communications with the banker. I highly recommend! Thank you
LA
LETICIA A
Nov 16, 2018
1.0
I was at this location 2 minutes ago. I brought a check pay to the order of "cash" instead of my name. Kyle Lei did not want to cash it because he couldn't verify if his customer wrote check to me. He insisted on getting my ID and still did not cash it. He made a call to his customer & had no answer. What brothers me is that he did not seek for a supervisor's opinion. POOR CUSTOMER SERVICE. I have a Chase account but I was in the area and needed some cash. I left bak without cashing check.
What are the regular business hours of East West Bank in Cerritos?
East West Bank in Cerritos is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Is East West Bank open on Sundays or public holidays?
East West Bank is closed on Sundays and most public holidays, including November 11 and November 27, 2025. On December 24 and December 31, 2025, the bank operates from 9:00 AM to 3:00 PM. It is closed on December 25, 2025.
What services does East West Bank in Cerritos offer?
East West Bank in Cerritos offers ATM access as a primary service.
Where is East West Bank located in Cerritos?
East West Bank is located at 11812 E. South Street, Cerritos, CA 90703, United States.
How can I contact East West Bank by phone or fax?
You can reach East West Bank by phone at +1 562-924-8222 and by fax at +1 562-924-7051.
What is the website for East West Bank?
The website for East West Bank is https://www.eastwestbank.com.
Are there dining options near East West Bank in Cerritos?
Yes, nearby dining options include Nine Seafood Restaurant, Prince Seafood, Royal Garden Restaurant, Sam Woo, Vinh Loi Tofu Cerritos, Viet Thai, and Hawaiian Gardens City, offering various cuisines from seafood to Vietnamese and Chinese dishes.
What community services are close to East West Bank?
Near East West Bank, customers can visit the Harvest Haven Community Service Center for community and retirement home services, and City Bible Church for religious gatherings.
Are there any educational or professional service centers near East West Bank?
Yes, nearby educational and professional services include Integrated Career Program, a nursing and vocational school, David Lu & Co. CPA for financial services, and One Stop Tax Services Inc for trusts and professional financial services.
How can nearby coffee shops and dessert places enhance a visit to East West Bank?
Visitors to East West Bank can enjoy nearby spots like 8th Symphony Coffee for coffee and smoothies, Frostbites Crepes & Frozen Delights and Snowflakes Shaved Ice for desserts and smoothies, or Rainbow Donuts for pastries, making it convenient to relax before or after banking.