First Citizens Bank

4.0
8 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
6088 Innovation Way, Carlsbad, CA
92009, United States

Hours

Reviews

4.0
8 reviews
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  • TF
    Tom Franchina
    Jun 17, 2024
    5.0
    Great Business Bank with excellent customer service! I recently sold my company, and I did business banking with this First Citizens branch for several years. I also financed several commercial properties in two states that were valued in the millions. No other bank could come close to their rates and the excellent service I received. I had previously banked with several larger banks and was happy that I changed to First Citizens.
  • TM
    Todd Mayo
    Mar 22, 2023
    5.0
    Banked here for 10 years, great customer service
  • SP
    Shirley Praniuk
    Jul 17, 2018
    1.0
    High fees. Worst bank
  • MQ
    missy m q
    Jul 3, 2017
    1.0
    The Teller at the Carlsbad Branch on 7.3.17 @ 9:15am was awful terrible, terrible customer service. She was the 1st teller on the right side when you walk in. She had dark hair, older lady in mid to late 50's treated me as if I were a complete criminal just for cashing my payroll check. She 1st had to call the office where I work at to verify that my Boss who is a Dr. Printed the payroll check and that i didn' t forge it or something, then she had to call my boss/business owner to verify on his cell phone that he wrote check which he verified and that wasn't good enough for her either. She then had to call his branch and get verification that my boss/business owner is who he is and not a fraud. Unbelievable service! I am just disgusted with that teller and her judging service. I would never bank with 1st Citizens due to horrible customer service treating you as if you are a criminal... so crazy!

Frequently Asked Questions About First Citizens Bank

What are the regular operating hours of First Citizens Bank in Carlsbad?

First Citizens Bank in Carlsbad is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Is First Citizens Bank open on federal holidays?

No, this branch is closed on major holidays including November 11, November 27, December 25, and January 1.