Wells Fargo Bank

3.3
42 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
19309 Soledad Canyon Rd, Canyon Country, CA
91351, United States

Hours

Reviews

3.3
42 reviews
5 stars
21
4 stars
2
3 stars
2
2 stars
3
1 star
14
  • LL
    Lana
    Jun 21, 2025
    1.0
    I’ve been a loyal Wells Fargo customer for over 11 years and have never experienced anything as unprofessional and frustrating as I did at this branch. Marcel Fry, the representative who assisted me, was not only incompetent but also shockingly rude and disrespectful throughout the entire interaction. He seemed completely uninterested in helping, lacked basic knowledge about bank procedures, and spoke to me in a condescending tone that made the entire experience unnecessarily stressful. I left very disappointed. Wells Fargo has always provided me with decent service over the years, but this encounter was unacceptable. I expect a much higher standard of professionalism—especially from someone representing a major financial institution. This behavior should not be tolerated, and I hope the bank takes appropriate action to ensure no other customer is treated this way.
  • JT
    John Tavares
    Apr 11, 2022
    5.0
    Amazing service
  • JA
    James Alaminos
    Dec 7, 2021
    1.0
    Absolutely horrible customer service. Slow. Not enough trained staff. Bank cannot secure my account. Worst bank in USA and for sure Canyon Country!!!!
  • AU
    Alex Uceda
    May 25, 2018
    5.0
    They are best bank in tow special the branch manager her name is Samar keshk love her banking skill and always willing to understand the business and customer needs !!!
  • AG
    Angel Griesel
    Jul 28, 2015
    5.0
    I opened a small business account here a few months ago. My experience with this bank has been marvelous, and I'm actually closing my Chase account ($12 per month service charge) and transferring everything to Wells Fargo. No matter what branch you go into or happen to phone for help, everyone is friendly, knowledgeable, and accurate. Amazing!! AND you don't have to wait for customer service! I LOVE that!

Frequently Asked Questions About Wells Fargo Bank

What types of banking products does Wells Fargo Bank at 19309 Soledad Canyon Rd offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours of Wells Fargo Bank in Canyon Country, CA?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays and certain holidays such as November 11 and November 27, 2025.