Citi

Reviews

• MS

  mahtab sharifi

  Apr 27, 2025
  5.0
  great experience with Citi Canoga park! Sharareh is very professional , knowledgeable, friendly and patient to explian ! highly recommended !
• SH

  Sam Hensley

  Jan 24, 2023
  1.0
  I’ve been a customer at the Canoga Park branch for over 20 years. It was the first account I ever opened and today I closed it because of how extremely difficult Citibank makes adjusting accounts. I had a joint account with somebody and wanted to take my name off of it, but leave the account open. The branch told me that this was not possible and the account would have to be closed. I called and talked to Citibank corporate, and they explained that was not the case and that, as long as both parties were there they could take one off. They said to call customer service if there were any issues and they would get it taken care of. So I take time off work and go in with the other party to take a name off and they tell me yet again that this cannot be done. After an entire year of trying to get a name off of an account I just gave up and will be closing all my accounts for Citibank. Not something that I wanted to do but if my bank won’t work with me, then I will move my funds to a bank that will. Furthermore, the Canoga Park branch looks like it hasn’t been updated in 20 years. The people that work there were polite enough, but really could care less. Tellers were nice, management only cared about opening new accounts, not retaining current ones. Plenty of other banks out there, give them a look guys.
• HJ

  henry hernandez jr.

  Apr 12, 2022
  5.0
  Used atm.very safe clean

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