Citi

3.4
16 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
210 Primrose Rd, Burlingame, CA
94010, United States

Hours

Reviews

3.4
16 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
2
1 star
5
  • MP
    Marc Parella
    Jun 27, 2025
    1.0
    Disappointed that as a Citibank customer I could not able to get change as their policy seems to have been updated where only customers with checking accounts can get change. Why bother going into the bank as almost everything today is done online or electronically? Getting change seems to be a valid reason... and now it is getting very hard to get change. Not sure if I will continue with Citibank.
  • NB
    Nelson Baun
    Apr 26, 2025
    5.0
    Visited Burlingame citi bank branch , we were greeted by the branch manager , Fatima , through out our interaction with her i have been impressed by her welcoming attitude and her being efficient in helping us on our concern , Miss Fatima is very competent and efficient on what she does , I will rate her a superstar in her field Thank you Miss Fatima for the big help
  • WH
    wang huadong
    Nov 6, 2024
    1.0
    I am outraged by the abysmal experience I had at the Citi branch in Burlingame. As a loyal customer and shareholder, I expected a standard of professionalism and support, but what I encountered was a branch manager who seemed utterly unqualified and completely indifferent to customer needs. She offered nothing but evasive, misleading answers and seemed to go out of her way to avoid addressing even the most basic questions about Citi’s services. Her dismissive and unhelpful attitude gave the impression that she either lacks the competence or simply doesn't care about fulfilling her role. This interaction left me feeling utterly disrespected and deeply disillusioned with Citi as a whole. If this is the kind of service Citi finds acceptable, it signals a shocking decline in the values and standards that once set this institution apart. I never thought I'd consider taking my business elsewhere, but this experience has genuinely shaken my confidence in Citi. This branch and its so-called leadership are a disgrace to the brand, and if this is representative of Citi’s direction, I’m no longer sure it’s a company I can trust or support.
  • PM
    Paula Moreira
    Jun 1, 2016
    5.0
    Great bank! I've been a customer for 3 yrs now, and they are fantastic.

Frequently Asked Questions About Citi

What financial products and services does Citi offer?

Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products.

What are the operating hours for Citi in Burlingame?

Citi is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.