Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Disappointed that as a Citibank customer I could not able to get change as their policy seems to have been updated where only customers with checking accounts can get change.
Why bother going into the bank as almost everything today is done online or electronically? Getting change seems to be a valid reason... and now it is getting very hard to get change.
Not sure if I will continue with Citibank.
NB
Nelson Baun
Apr 26, 2025
5.0
Visited Burlingame citi bank branch , we were greeted by the branch manager , Fatima , through out our interaction with her i have been impressed by her welcoming attitude and her being efficient in helping us on our concern , Miss Fatima is very competent and efficient on what she does , I will rate her a superstar in her field
Thank you Miss Fatima for the big help
WH
wang huadong
Nov 6, 2024
1.0
I am outraged by the abysmal experience I had at the Citi branch in Burlingame. As a loyal customer and shareholder, I expected a standard of professionalism and support, but what I encountered was a branch manager who seemed utterly unqualified and completely indifferent to customer needs. She offered nothing but evasive, misleading answers and seemed to go out of her way to avoid addressing even the most basic questions about Citi’s services. Her dismissive and unhelpful attitude gave the impression that she either lacks the competence or simply doesn't care about fulfilling her role.
This interaction left me feeling utterly disrespected and deeply disillusioned with Citi as a whole. If this is the kind of service Citi finds acceptable, it signals a shocking decline in the values and standards that once set this institution apart. I never thought I'd consider taking my business elsewhere, but this experience has genuinely shaken my confidence in Citi. This branch and its so-called leadership are a disgrace to the brand, and if this is representative of Citi’s direction, I’m no longer sure it’s a company I can trust or support.
PM
Paula Moreira
Jun 1, 2016
5.0
Great bank! I've been a customer for 3 yrs now, and they are fantastic.
What financial products and services does Citi offer?
Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products.
What are the operating hours for Citi in Burlingame?
Citi is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Is Citi in Burlingame open on public holidays?
Citi is closed on public holidays including November 11th, November 27th, and December 25th, 2025.
Where is the Citi branch located in Burlingame?
The Citi branch is located at 210 Primrose Rd, Burlingame, CA 94010, USA.
How can I contact the Citi branch in Burlingame?
You can contact the Citi branch by calling +1 650-513-2849.
What is the timezone for the Citi branch in Burlingame?
The timezone for the Citi branch in Burlingame is America/Los_Angeles.
What nearby places can I visit around the Citi branch in Burlingame for shopping and dining?
Nearby you can visit Anthropologie for clothing shopping, Five Guys for burgers, and Ike's Love and Sandwiches for sandwiches and vegetarian options.
Are there any beauty and spa services near the Citi branch in Burlingame?
Yes, nearby beauty and spa services include Sola Salon Studios, PFC Esthetics, Skin Care By Meera, and Hint of Beauty Studio.
Can I find other financial services near Citi in Burlingame?
Yes, nearby financial services include Citibank for loans and banking, Comerica Bank for investing and ATMs, and various real estate agents such as Paul Beaudreau & Dreux Hansen and Debbie Wong & Marla Wong.
Are there recreational activities near the Citi branch in Burlingame?
Yes, you can enjoy recreational activities at Barry’s Burlingame gym, StretchLab for fitness, and visit Burlingame Retail Rooftop Public Garden for attractions and activities.