Business Details
About
BankSavings Bank
WaFd Bank is located at 4100 W Alameda Ave. Ste 104, Burbank, CA, 91505
We serve communities across nine western states with more than 200 branches and thousands of fee-free ATMs. We’ve been helping our neighbors thrive for almost 110 years. WaFd Bank is also an SBA preferred lender. As a full service commercial bank, we offer a variety of checking and savings accounts and business banking from large corporations to small businesses. While we offer the latest in digital banking tools, we know relationships matter. We are here to earn your business through straightforward solutions across all platforms. See why Newsweek awarded us Best Big Bank three years in a row. Member FDIC.
Details
- Requires appointmentNot available
- Drive-throughNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.3
6 reviews
5 stars
5
4 stars0
3 stars0
2 stars0
1 star
1
- TTtracys2centsNov 17, 20251.0Seriously considering closing my account because of the wait times on the phone. I've been trying for two days now! Call the local number and it's "sorry we cannot take your call now". Call the 800 number and they predict a 10 to 20 min wait, 90 mins later they still haven't called me back. What a system! I'm just trying to update my CD and they give you ten days to do it but I've spent two days on the phone trying to talk to someone! Preposterous really.
- GIGary I.Aug 21, 20255.0What a difference it makes going to a different branch of the same bank. Supposedly, they operate under the same company policies, but the results can be strikingly different. However, I discovered that the personnel at WdFa Toluca Lake, Burbank office have a deeper understanding and could process my request in opening a new CD with minimum of formalities unlike at WaFd Encino whose lack of deep procedural knowledge of their WdFd policies led them to deny me access. I encountered inflexible, unwelcoming first contact at WaFd Encino by one particular staff member, but at WaFd Toluca Lake, Ms. Wendi Hernández & fellow co-worker, who had deep instutional knowledge, made coming to WaFd Toluca Lake a pleasant experience. To top it off, Ms. Hernández kindly offered office candy that was distributed earlier by the office manager to "sweeten the deal". Many thanks for being able to do business on a more pleasant personal level. 5 stars
- LLLourdesApr 8, 20255.0Attendant went beyond to resolve our issue. Thank you!
- SSSusanAug 26, 20245.0Khalid Faisal is Wonder. Handled everything impeccably.
- MNMelissa NicoleJul 18, 20245.0My favorite bank, very friendly staff.
Frequently Asked Questions About WaFd Bank
What is WaFd Bank's routing number?
The WaFd Bank routing number is 325070980 for all transactions, including wire transfers, automatic or direct deposits, Automated Clearing House (ACH) transactions and ordering checks.
What if I've forgotten my username or password?
Reset your password.
Remember username.
If you run into trouble and need help, please feel free to call our Client Care Center which is open 24 hours a day 7 days a week at 1-800-324-9375 or email onlinebanking@wafd.com.
If you’re a business, you should call us or email businessdepositops@wafd.com. (Email inquiries are responded to within 1-2 business days.)
Back to FAQs
How do I deposit a check after hours?
There are two easy ways to deposit a check on evenings and weekends. Every WaFd Bank branch has a smart ATM that allows you to deposit checks (and cash) without using an envelope. And you’ll see images of your deposit check right on your receipt.
You can also deposit a check using your smartphone. With Mobile Photo Deposit, use the WaFd Bank mobile banking app to snap a photo of the front and back of your check. Just follow the on-screen instructions.
Reminder: A hold applies to items deposited via the ATM or mobile photo deposit until we can verify the validity of the items deposited. If you’d like to request that the hold be removed earlier than normal, please call our Client Care Center at 1-800-324-9375.
How do I access my account online?
Access your WaFd Bank checking, savings, money market and CDs – as well as your loans with us – via online and mobile banking. Sign up is easy, just visit our Online Banking and Mobile enrollment page.
You’ll need at least one account number along with your Social Security Number to get started. Once you’re enrolled, you can also download our mobile app and link your accounts to your smartphone. Start with a visit to the Apple App or Google Play store and search for “WaFd Bank”.
What to do if I’ve lost my debit card?
Call us right away if you’ve lost your debit card or suspect it might be stolen. You may call your local branch, or our Client Care Center is available at 1-800-324-9375.
Does WaFd Bank offer car, motorcycle, RV, or boat loans?
WaFd Bank does not offer car, motorcycle, RV, or boat loans, but our WaFd Bank Insurance Group does offer insurance policies for these items and more to meet your insurance needs. Visit WaFd Bank Insurance Group to learn more. www.wafdinsurance.com or call 1-800-562-2555.
Did Washington Federal change its name?
Washington Federal did modify the name, to WaFd Bank. We are still the same bank you trust. We launched the simplified name because the previous title did not emphasize that we are a bank. Our solution? Put the word “bank” in our name - WaFd Bank.
What does WaFd stand for?
WaFd is our longtime nickname and an abbreviation of Washington Federal for over a century. WaFd Bank also aligns with our NASDAQ ticker symbol—WAFD. We pronounce it “Wah-Fed”. For more information visit our About Us page.
How do I find my WaFd Bank account number?
Find your account number by signing into online banking, checking your bank statement or looking at the bottom line of your printed checks. You may also contact your local branch for further assistance.
Does WaFd Bank have Zelle®
WaFd Bank has Zelle®. It’s a fast, safe and easy way to send money to friends, family and associates in minutes1, right from the WaFd Bank mobile app or online banking. You must have a bank account in the U.S. to use Zelle®. Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle®. Send money with Zelle®.
How many branches does WaFd Bank have?
We currently have over 200 WaFd Bank Branches to serve our clients in the eight western states of Washington, Oregon, Idaho, Utah, Arizona, Nevada, New Mexico and Texas. Check out our branch locations and ATM locations.
Is WaFd Bank a credit union?
WaFd Bank is not a credit union. We are a full-service regional bank that does not require membership. We provide FDIC deposit insurance for our clients.
Can my WaFd Bank account be under $1000?
Yes. WaFd checking and savings accounts may be opened for as low as $25. The Money Market account opening deposit is $100. Visit the WaFd Bank Checking and Savings pages for more details.
Does WaFd Bank offer notary services?
WaFd Bank offers free notary services at most of our local branch locations. To find out if your local WaFd Bank branch supports notary services, please contact your local branch ahead of time and setup an appointment Find a local WaFd Branch.
How do you go paperless with WaFd Bank?
To receive paperless statements, simply Sign In to Online Banking, select Statements from the menu and then select Account Statements. On the right click the "Go Green! Go Paperless!" link.
Does WaFd Bank have ATMs?
Do we ever! Over 40,000 Fee-Free ATM locations.
Can I open an account online at WaFd Bank?
Yes. Apply for a WaFd Bank account through our simple and secure site in just minutes.
How do I order more checks?
To order checks, sign in to Online Banking. Select the checking account you're ordering for and click Order Checks from the Action menu on the right hand side of the screen. This will direct you to our partner's external website to browse the check catalogue and place an order.
Treasury Prime clients can order checks from the Dashboard tab, select Check Orders available on the Navigation Center widget.
Treasury Express clients can order checks by selecting Resources from left side menu and then Check Reorder.
How do I request a copy of my bank tax statement?
Please contact the Client Care Center @ 1-800-324-9375 to request your 1099/1098 as they are not available online.
How do I change my address with WaFd Bank?
To change your address for your bank account, please contact your local branch or our Client Care Center at 1-800-324-9375.
How do I close my bank account?
Closing a bank account requires a physical signature, please reach out to your local WaFd Bank branch.
How do I add/remove someone to/from my bank account?
Please contact your local branch to add/remove someone to/from a bank as this type of change requires a physical signature.
When can I expect an electronic bank deposit to my WaFd Bank account?
WaFd Bank processes electronic payments business days (Monday through Friday, except Federal holidays.)
Does WaFd Bank process payments on public bank holidays or weekends?
WaFd Bank only processes electronic payments on business days Monday through Friday, excluding public bank holidays.
How to update your mortgage hazard insurance?
Please contact your insurance agent and request that they send us evidence of acceptable Hazard Insurance coverage. Verification may be emailed to wafederal@insurancetrackingcenter.com. If you have any questions, call 1-877-452-7954.
What happened to telephone banking?
WaFd Bank has rolled out a new voice activated banking service that replaces our former telephone banking.
What is voice activated banking?
Voice activated banking is a service that uses your unique voice to verify who you are. After you’ve authenticated your identity securely using your voice, our automated service lets you manage your accounts using voice commands such as "What’s my balance?" or "Transfer funds".
Signing up is easy:
If you haven’t already, you must sign up for consumer online or mobile banking.
Next, please call 800-324-9375 so that we can set up your voice activated banking profile --- you’ll then be guided to record your voice, so that our service can authenticate you going forward.
Anytime you call in, the service will ask you to authenticate using your voice. Once authenticated the service says, "Hi, how can I help you today?" and the offers suggestions including provide balance, transfer, or talk to an agent.
What are the regular business hours for WaFd Bank in Burbank?
WaFd Bank in Burbank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is WaFd Bank in Burbank open on public holidays?
No, WaFd Bank in Burbank is closed on public holidays including November 11, November 27, and December 25, 2025.
Does WaFd Bank offer drive-through banking at the Burbank location?
No, the WaFd Bank branch in Burbank does not have drive-through services.
How can I reset my username or password for online banking with WaFd Bank?
You can reset your password or retrieve your username via WaFd Bank's online banking platform. If you need assistance, call the 24/7 Client Care Center at 1-800-324-9375 or email onlinebanking@wafd.com.
Can I deposit checks after banking hours at the WaFd Bank Burbank branch?
Yes, you can deposit checks after hours using the branch's smart ATM or by using Mobile Photo Deposit via the WaFd Bank mobile app.
What nearby medical services are close to WaFd Bank in Burbank?
Close to WaFd Bank, you can find medical and health services such as Lake View Hospice, MedCode Group (eyewear and optician), Yapi (dentist), and Toluca Lake Optometric Center.
Are there any financial or insurance services near WaFd Bank in Burbank?
Yes, nearby financial and insurance services include Luther Burbank Savings bank, Insight Asset Advisory Group, and Beeline Insurance Agency, which customers might visit before or after banking at WaFd Bank.
What legal services are available near WaFd Bank in Burbank?
Several law firms are near WaFd Bank including Stepanyan Law Firm, The Bravo Law Firm, APC, and Fogel & Potamianos, offering legal assistance that might be useful to bank customers.
Does WaFd Bank offer Zelle® for quick money transfers?
Yes, WaFd Bank supports Zelle®, a fast and safe way to send money to friends and family directly via the WaFd Bank mobile app or online banking.
How can I open a checking account at WaFd Bank?
You can open a checking account at WaFd Bank either by visiting the branch at 4100 W Alameda Ave. Ste 104, Burbank, CA, or online through their secure application process on their website.