BS
Bert Saavedra
Aug 2, 2020
Yeah, I know all about Wells Fargo's rep, and likely a lot of it they earned. But, and it's a nice 'but' for them, I have been with Wells Fargo since 1993, and none of that stuff happened to me.
Now that I'm retired, I don't need the Wells Fargo account any more. I only used it to deposit my pay check, written on a Wells Fargo account, so I'd get immediate credit.
I was pleasantly surprised at what happened when I went in to close out the account. The teller told me I'd have to see a "Banker". "Oh, joy!", I thought. "I'm going to get a run-around, designed to keep my account open, blah, blah..."
But Rafael Bustos, of the State College Branch in Brea, didn't mess around. He asked the obvious question, "Why?" and I explained. His immediate response was, "Cool!" Of course he was wondering if I wanted to do a direct deposit of my Social Security check into the account and I told him no. And that was the end of the questioning. But not the end of the surprises!
He looked at my history and say that all I did was cash my check, leave a small balance and then cash the next check, etc., etc. So he said that he was going to waive the last three months of my monthly fee and give that to me, along with the small balance in the account. In effect, he freakin' doubled the money I'd been expecting! I was obviously not expecting that!!
Would I open another account with Wells Fargo? It's not likely to be necessary, but I would not avoid them. They have a large footprint in SoCal, which is always handy, and as stated, I never suffered any of the problems that made the news a few years ago. And lastly, knowing that there might be more people like Rafael, why not?!