Western Alliance Bank

4.9
73 reviews

About

Bank
Torrey Pines Bank, the Southern California division of Western Alliance Bank, Member FDIC, delivers relationship banking that puts clients at the center of everything. Founded in 2003, Torrey Pines Bank offers a full spectrum of tailored commercial banking solutions delivered with outstanding service. With offices throughout San Diego County, Los Angeles County and Orange County, Torrey Pines Bank is a regional bank with significant national capabilities. Torrey Pines Bank delivers the reach, resources and local market expertise that make a difference for customers.

Location

Western Alliance Bank
9355 Wilshire Boulevard, Beverly Hills, CA
90210, United States

Hours

Reviews

4.9
73 reviews
5 stars
70
4 stars
1
3 stars
0
2 stars
0
1 star
2
  • EL
    Ed Leyson
    Dec 30, 2025
    5.0
    We had an excellent experience opening and establishing our business account with Western Alliance Bank. The entire process was handled with the highest level of professionalism and care. Dean Indot, Director of the Private Client Group, provided outstanding leadership and guidance throughout. Gary Hernandez, Assistant Vice President and Portfolio Manager, was incredibly knowledgeable, responsive, and detail-oriented, making sure everything was structured properly for our business needs. Eden Padiernos, Preferred Banking Lead, was equally impressive—efficient, thorough, and a pleasure to work with. Together, their team made what can often be a complex process feel seamless and well-organized. We truly appreciated their professionalism, communication, and commitment to client service. Highly recommend Western Alliance Bank for anyone looking for a strong banking partner for their business.
  • MS
    Monika S
    Dec 22, 2025
    5.0
    I have been banking with Western Alliance Bank since 2017. This branch is very comfortable and well-staffed. It will s nice to be able to sit while I complete my transactions. The staff is professional and friendly, and takes the time to understand what I need and always accommodates my requests for small bills when I need cash. They even stayed late when I showed up right at 4:59 pm, a minute before closing, after being stuck in traffic. It’s always a pleasure to come in.
  • SS
    Suzanne S
    Dec 18, 2025
    1.0
    I strongly advise against this bank if you are trying to open a personal checking account. My experience was frustrating, disorganized, and unprofessional from start to finish. I called to ask about opening a checking account and scheduling an in-person appointment. The representative refused to offer a same-day appointment and referred me to a banker. Eric then told me I had to apply online and discouraged an in-person visit, assuring me he would send me a link to apply. Instead, I received a link to schedule an appointment with completely unreasonable hours listed from 1:00 AM to 8:30 AM PST. When I called back to clarify the timing, I was told Eric was unavailable—yet he somehow commented to the representative while I was on hold. Despite asking again for the correct application link, I was simply told to “rest assured” it would be sent. It never was. I followed up the next day by email and received no response at all. This bank wastes your time, provides inconsistent information, and fails to follow through on basic requests. If you value clear communication, responsiveness, and respectful customer service, look elsewhere.
  • GM
    Grace Mikolyski
    Nov 20, 2025
    5.0
    Steven Louis at Western Alliance Beverly Hills Branch was a great help. Very knowledgeable. A pleasure to work with. Made my banking experience enjoyable.
  • JM
    Jamie Mendiola
    Jul 29, 2025
    5.0
    We had an excellent experience working with Elaine Perez. She went above and beyond to help us navigate the online system. Her patience, clear explanations, and professionalism made the whole process smooth and stress-free. It's rare to find someone so knowledgeable and genuinely helpful. Thank you for making what could have been a frustrating task feel simple and even pleasant. Highly recommend!

Frequently Asked Questions About Western Alliance Bank

What is the main focus of Western Alliance Bank in Beverly Hills?

Western Alliance Bank focuses on relationship banking, offering tailored commercial banking solutions with outstanding service, serving clients in Southern California since 2003.

Where is Western Alliance Bank located in Beverly Hills?

The bank is located at 9355 Wilshire Boulevard, Suite 102, Beverly Hills, CA 90210, USA.