Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
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Reviews
1.4
12 reviews
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- THT. H.Nov 16, 20251.0These reviews really speak for themselves. It would be understandable if someone was having a "one-off" situation or a bad day, but this branch has been disappointing time and time again. You cannot control a lot of things, but having a good, pleasant, welcoming and efficient attitude is something that should be bare minimum. There is only one kind, decent young gentleman with glasses, who sits right in the middle of their teller line, who has been the most helpful, acts with a sense of urgency and kindness. The rest of the staff might benefit from his exemplary behavior. Do Better.
- DAdr alireza ATABAKHSHAug 1, 20251.0Extremely unprofessional experience. The staff were rude and dismissive, refusing to properly explain the process when I asked for clarification. Without asking for my consent, they copied my personal documents and arrogantly told me they have the right to do so. This is unacceptable behavior, especially from a financial institution that is supposed to respect customer privacy and act with integrity. I do not recommend this branch.
- MHMichael HashemiFeb 16, 20241.0What a sorry excuse for a bank, the branch (beverley hills), and some of the staff. I am so done with this joke. Look at reviews of all branches. They're RARELY above 2 stars. Most are 1.7 or below. What does that tell you?? STAY AWAY AND MOVE YOUR ACCOUNTS ASAP. We got passed along when this bank bought some or all of Citibank and their different bank brands. I've given them a lot of chances over the past year or 2. But it keeps getting worse and worse. This one teller, Nicole B., is just over the top. After being there for almost a year she deposited my checks into completely different person. And she was just haughing about it like it wasn't a big deal. Today I went to send a wire transfer. I told her that I had to catch an appointment in a short time. It took her 35 minutes!!!! In the middle of it she had to walk to her manager for approval, which was fine. She slowly walked over to the manager. Eventually she started walking back. I swear a bride walking to alter walks faster. It was like looking st someone in slow motion. Mind you I told heri was running really late. She was doing it on purpose. On her way to back to us she rubber necked everywhere as she walked super slowly. I've been dreading the move because I have a dozen or so personal and business accounts. Making all those changes everywhere is a daunting task. BUT I'M DONE WITH THIS LEVEL OF INCOMOETECY AND LACK OF CARE. FIRST CITIZENS BANK SHOULD BE CALLED LAST RESORT BANK. GOOD RIDDENS FCB, NICOLE B. AND ALL OTHER NON CARING PEOPLE TO THE TOP OF THEIR FOOD CHAIN!!!
Frequently Asked Questions About First Citizens Bank
Where is First Citizens Bank located in Beverly Hills?
First Citizens Bank is located at 350 South Beverly Drive, Suite 150, Beverly Hills, CA 90212, in the Beverly Atrium.
What are the business hours of First Citizens Bank in Beverly Hills?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is First Citizens Bank open on major holidays?
No, First Citizens Bank is closed on major holidays including November 11, November 27, December 25, and January 1.
What banking products does First Citizens Bank in Beverly Hills offer?
They offer products such as checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
Does First Citizens Bank in Beverly Hills provide specialized banking services?
Yes, they offer services including business bankers and commercial bankers to support business clients.
How can I contact First Citizens Bank in Beverly Hills?
You can call them at +1 310-552-1776 or send a fax to +1 984-867-3382.
Where can I find more information about First Citizens Bank Beverly Hills online?
More information is available on their website: https://locations.firstcitizens.com/ca/beverly-hills/350-south-beverly-drive.
What hotels are near First Citizens Bank in Beverly Hills for visitors?
The Four Seasons hotel is nearby, offering luxury accommodation for visitors before or after visiting the bank.
Are there any dental clinics near First Citizens Bank for easy access?
Yes, several dental clinics such as Miles Madison, DDS, Beverly Hills Periodontal Institute, Kusp Pediatric Dentistry, and Strom & Klein Dental Associates are located nearby.
What other services can I find near First Citizens Bank at 350 South Beverly Drive?
Nearby you can also find services like Luxe Travel for travel planning, Beverly Hills Hair Design and Gosia Salon for beauty needs, and various legal and medical offices.