Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and well-being of its membership. With more than $9 billion in assets, Patelco empowers its 500,000 members to live their best financial lives by offering personalized solutions, advice, and expertise. Patelco has received numerous multi-year awards for excellence from leading consumer and business organizations, including Newsweek’s America's Best Regional Banks and Credit Unions and Bankrate’s Best Credit Unions, and was named a Best-In-State Credit Union in 2025 by Forbes. The company was founded in 1936 with $500 by Pacific Telephone and Telegraph Company employees and is based in Dublin, Ca. For more information, visit https://www.patelco.org/.
Warning!! Do not bank with this company! I'm literally in a different country and they don't want to return money to me that was credited from another company. Even after sending the email and proof that the merchant returned the money on their end Patelco is trying to neglect following through on their end. I even called the merchant to double check and verify. This banking service is a scam. Go anywhere else, especially if traveling overseas. They're not reliable and there customer service isn't available internationally. Terrible. No wonder you all have pending lawsuits against your company. The worst.
AC
Alejandro Chavez
Mar 6, 2025
1.0
ATM does not work.
SS
Samuel
Mar 3, 2025
3.0
Generally good banking. Security is known to be faulty at times, but allegedly is fixed and secure
JJ
Jade
Sep 16, 2024
2.0
Rude staff, couldn’t answer my questions, offered confused uninformed answers and spoke to me as if having questions makes me the rude one.
EJ
Elana Joy
Jul 10, 2024
1.0
Worst banking experience I’ve ever had. They limit the amount of money you can withdraw, they have security breaches far too often, and the incompetence and entire lack of sympathy for panicked members, who are being told their money is not accessible and their bills and credit scores will simply have to take the hit until they figure it out, is unconscionable. I highly recommend going elsewhere. Honestly, I’d keep my money in a hole in the forest before I’d trust Patelco ever again.
***update
I went to the Dublin location, and for the first time since the breach, I felt like they actually cared about the consequences this issue has caused for me. It’s far, but entirely worth the drive.
Frequently Asked Questions About Patelco Credit Union Berkeley
What services does Patelco Credit Union Berkeley offer?
Patelco Credit Union Berkeley offers home and vehicle loans, checking and savings accounts, personal loans and credit cards, online/mobile banking, investments, advice, insurance, and a Credit Union at Work program.
What are the regular business hours for Patelco Credit Union Berkeley?
The branch is open Monday through Friday from 10:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays and specified holidays.
Where is Patelco Credit Union Berkeley located?
It is located at 2033 Kala Bagai Way, Berkeley, CA 94704, United States.
Is Patelco Credit Union Berkeley open on public holidays?
No, the branch is closed on major holidays including November 11, November 27-28, and December 25, 2025.
How can I contact Patelco Credit Union Berkeley by phone?
You can reach the Berkeley branch locally at +1 510-649-6012 or the main phone line at +1 800-358-8228.
Does Patelco Credit Union Berkeley provide online financial services?
Yes, they offer online, mobile, and text banking services to support your financial needs.
What accolades has Patelco Credit Union received?
Patelco has earned multiple awards including Newsweek's America’s Best Regional Banks and Credit Unions, Bankrate’s Best Credit Unions, and was named a Best-In-State Credit Union in 2025 by Forbes.
Are there any dining options near Patelco Credit Union Berkeley?
Yes, nearby dining options include Crab Yard (seafood), Malazui Tasty Bowl (Asian fusion), Cafe Venus (Asian cuisine), Las Delicias Salvadoran Restaurant, Momo Island (sushi), Saigon Express (Vietnamese), Ippudo (Japanese noodles), and The Original Mels Express (diner).
What legal services are available near Patelco Credit Union Berkeley?
Nearby legal services include the Law Office Of Vincent D. Marletta, Bankruptcy Law Center, Midori Law Group, and Gerard D. Launay Law Office.
What local attractions or points of interest can customers visit near Patelco Credit Union Berkeley?
Customers can visit the historic Studio Building, known for its art galleries and fountain, as well as Heyday Books, a community-focused bookstore and publisher nearby.