Columbia Bank

3.8
5 reviews

About

BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Location

Columbia Bank
1395 E 2nd Street, Benicia, CA
94510, United States

Hours

Reviews

3.8
5 reviews
5 stars
3
4 stars
0
3 stars
1
2 stars
0
1 star
1
  • BA
    byron arnold
    Jun 24, 2023
    1.0
    Worst bank ever very hateful would not recommend
  • TP
    TOM PASTOR
    Sep 10, 2022
    5.0
    A breath of fresh air banking with the big banks all throughout my life but must say, Alvin Locsin and his staff at this smaller bank chain is delightful to do business with. Very accommodating and always a pleasure... highly recommend their professionalism and sincere care for their clients 👍🏼
  • MS
    Michael Spangler
    Feb 7, 2022
    3.0
    The 'World's Greatest Bank' advertised on the Benicia, CA branch wall. I tried to access my account & apparently, they changed their criteria for user name and/or PW...& when I was forced to generate a new account, it was a blank slate. I only deal with local banks & credit unions, so it was an easy errand to fix. Not so fast! They were quite dismissive & said I need to call this number. I said, "I'd rather you call that number so that you can verify that my mortgages (plural) were populated on Umpqua's terminal as opposed to me being told over the phone that my computer is the problem". She called the number & the speaker phone said wait time is 33 minutes. About 15 minutes in patiently waiting, a man came out of an enclosed office & said 'I was in the wrong place, & that I need to leave'. You could hear a pin drop (there were no customers in the branch). I left. I don't want to trash the whole bank because the originator of my loans was VERY competent, so this review is pointed at Umpqua Benicia, CA.
  • CG
    Carrie Ginn
    Jul 29, 2020
    5.0
    I would give more stars if that was option. Huge thank you to everyone yesterday. The customer service was outstanding and personable. Josh was great with understanding our situation and I foresee a long future for my family and Umpqua.Bank.

Frequently Asked Questions About Columbia Bank

What is the address of Columbia Bank in Benicia?

Columbia Bank is located at 1395 E 2nd Street, Benicia, CA 94510, USA.

What are the operating hours of Columbia Bank on weekdays?

Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM.