Umpqua Bank helps people, businesses and communities find financial solutions that fit.
We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all.
Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.
A breath of fresh air banking with the big banks all throughout my life but must say, Alvin Locsin and his staff at this smaller bank chain is delightful to do business with. Very accommodating and always a pleasure... highly recommend their professionalism and sincere care for their clients 👍🏼
MS
Michael Spangler
Feb 7, 2022
3.0
The 'World's Greatest Bank' advertised on the Benicia, CA branch wall. I tried to access my account & apparently, they changed their criteria for user name and/or PW...& when I was forced to generate a new account, it was a blank slate. I only deal with local banks & credit unions, so it was an easy errand to fix. Not so fast! They were quite dismissive & said I need to call this number. I said, "I'd rather you call that number so that you can verify that my mortgages (plural) were populated on Umpqua's terminal as opposed to me being told over the phone that my computer is the problem". She called the number & the speaker phone said wait time is 33 minutes. About 15 minutes in patiently waiting, a man came out of an enclosed office & said 'I was in the wrong place, & that I need to leave'. You could hear a pin drop (there were no customers in the branch). I left. I don't want to trash the whole bank because the originator of my loans was VERY competent, so this review is pointed at Umpqua Benicia, CA.
CG
Carrie Ginn
Jul 29, 2020
5.0
I would give more stars if that was option. Huge thank you to everyone yesterday. The customer service was outstanding and personable. Josh was great with understanding our situation and I foresee a long future for my family and Umpqua.Bank.
Columbia Bank is located at 1395 E 2nd Street, Benicia, CA 94510, USA.
What are the operating hours of Columbia Bank on weekdays?
Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM.
Is Columbia Bank open on weekends?
No, Columbia Bank is closed on Saturdays and Sundays.
Does Columbia Bank close on public holidays?
Yes, Columbia Bank is closed on major holidays including November 11, November 27, December 25, and January 1.
How can I contact Columbia Bank in Benicia?
You can call Columbia Bank at +1 707-751-2480 or use their toll-free number +1 866-486-7782.
Where can I find Columbia Bank online?
Columbia Bank in Benicia can be found on their website at https://locations.umpquabank.com/ca/benicia/1395-e-2nd-street and on LinkedIn at https://www.linkedin.com/company/columbiabank/.
How can I make an appointment at Columbia Bank Benicia?
You can book appointments through their reservation link: https://outlook.office365.com/owa/calendar/Benicia2@Columbiabank.com/bookings/.
Are there ATMs near Columbia Bank's Benicia location?
Yes, there is an ATM for Columbia Bank located nearby for convenient cash access.
What eateries are close to Columbia Bank in Benicia?
Nearby dining options include Rrags Caffe for coffee and smoothies, Subway for sandwiches, and Buon Appetito for Italian cuisine, offering convenient food choices before or after your visit.
What community services are close to Columbia Bank in Benicia?
You can find the John Muir Medical Center hospital, Benicia Family Dentistry, and urgent care and telehealth services near Columbia Bank, useful for healthcare needs when visiting the area.