Wells Fargo Bank

Reviews

• KC

  Kovyk Chandler

  Jun 23, 2025
  5.0
  Super quick and easy. I traded my 20 dollars for coins and it was fast and they were friendly.
• JN

  Jessika Newquist

  Sep 1, 2022
  1.0
  Worst customer service!!! Only one teller to help a line of 10+ people, with that one teller stuck helping someone who was having issues. Took me over 15mins to wait (and I was next in line) for a simple transaction, and it’s increasingly like that every time. And the thing that kills me is that there ARE other tellers and managers in the back, but they don’t care that there is a line and do not come forward to help or even look up at you or say anything! My mom has already quit this bank and I’m about to!! Where is the excellent customer service they had years ago when they actually cared about getting and retaining your business, where there was someone to greet you and many friendly tellers to help you?! Obviously another business who is losing sight of what’s really important to their customer! Once they have your business, they stop caring, just like everyone else!! I have talked to the manager at my particular branch and she couldn’t care less, in fact I just get major back-talk and attitude, and I have gone to her higher ups and complained and they did seem to listen and care, but then why is that manager still there??? She is awful!!! Wells Fargo, you need to get your head out of rear and wise up!! You’re infuriating—and losing!!—all of your customers!!
• HB

  Hanne Bozyk

  Apr 28, 2021
  1.0
  0 stars if I could. Mare an appointment TWO WEEKS ago for today. They call me 15 minutes before my appointment that’s at 9am and canceled it because the bank called in sick. There are other bankers there. She said you can come in at 2. I took work off in the morning for this 9am appointment. Canceling ALL accounts with them! Worst customer service EVER.
• CH

  Cassie Hawkins

  Feb 5, 2020
  1.0
  I will no longer bank with wells fargo. I've been a customer for years and never had issues . I moved from GA and now have nothing but problems. I work for a private homecare senior living home and being payed by money order. Everytime I get paid there is a problem they will not cash it instead of it being deposited which in turn they hold for days no matter the amount. No only is it super frustrating but it's unfair that it takes as long as it does with it being a money order it's not a check the funds are already there to be payed to me. The real kicker is it's a playable by wells fargo money order.

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