One of the worst banks I’ve ever had. They have the worst protection for their customers and are aware of their phone calls being tapped into. There was so much fraudulent activity in my card and denied all my claims. They have young kids that have zero knowledge and told me that my checks had been tagged with numbers qme told me they could not be deposited anywhere. I opened a chase account within 20 minutes and deposited the same checks there. So a huge PSA don’t ever bank with altura and just because it’s a credit union it does not mean they’ll have your back and protect you finances
LC
Luis Camacho
Nov 11, 2024
1.0
Horrible service on line. They never call back after asked to give a number to call back.
TS
Theo Smith
Feb 6, 2024
1.0
I went into the bank because my card kept rejecting a charge. I asked employee of the branch can they look and see why it was rejecting it and they said that they couldn’t do anything about it because it was already past five and then I said, can you check my other credit card to make sure that there were no blocks on it. She did neither and shredded both my cards so now I have to get new cards and I have to wait till tomorrow because one she didn’t look at anything. She just shredded it because she wanted to close up early. Horrible service and now, during this crazy rainy weather and flood I have no credit cards to purchase, nor have in case of emergency. I will be in first thing tomorrow to speak to the branch manager about this careless and inconsiderate service that I receive. I’ve been with Altura for years and I’ve never received service like this the audacity to shred my cards without my permission, because last time I checked you had to say you don’t want these anymore. Can I shred these because it’s mine.
SW
SANDRA WARREN
Dec 30, 2022
1.0
They are listed as a
co-op credit union, but they deny giving me that service
SC
Shelly Conn
Dec 10, 2019
5.0
I love having Altura credit union here locally. I have been a member at least 40 years. I have been requesting them to come to our area for years. I love that they are finally here.
Frequently Asked Questions About Altura Credit Union
What are the operating hours of Altura Credit Union in Sun Lakes?
Altura Credit Union is open Monday through Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Where is Altura Credit Union Sun Lakes branch located?
The branch is located at 300 S Highland Springs Avenue, Suite #7, Banning, CA 92220, USA.
What types of accounts and loans does Altura Credit Union offer?
They offer Free Checking Accounts, Savings Accounts, Money Market Accounts, Auto Loans, Personal Loans, Mortgage Loans, Home Equity Loans, and Credit Builder products.
Is Altura Credit Union accessible to customers with disabilities?
Yes, the branch has wheelchair accessible entrances and parking available.
How can I contact the Altura Credit Union Sun Lakes branch?
You can reach them by phone at +1 888-883-7228.
Does Altura Credit Union have a mobile app for Android and iOS devices?
Yes, Altura Credit Union offers mobile apps for both Android and iOS platforms. You can download the Android app from the Google Play Store and the iOS app from the Apple App Store.
What are some nearby restaurants customers might visit before or after visiting Altura Credit Union?
Nearby restaurants include La Cocina Grill (Mexican cuisine), Papa Murphy's (pizza), Guamuchilito Town (Mexican cuisine), Darumaya (sushi and Japanese food), WaBa Grill (Asian fast food), and Carl's Jr. (burger restaurant).
Are there nearby retail stores where customers can shop around Altura Credit Union?
Yes, customers can visit Marshalls (department and clothing store), Hobby Lobby (arts and crafts), Payless ShoeSource, Big 5 Sporting Goods, Boot Barn, and Sun Lakes Village Shopping Center for various retail options.
What nearby financial and real estate services are available near Altura Credit Union?
Nearby financial services include U.S. Bank, Chase bank, Western Union money transfer, and Sentry Escrow Services Inc. For real estate needs, Sun Lakes Realty, Bill Pavkov, and Sentry Escrow Services Inc are close by.
Can I find fitness and health services near Altura Credit Union Sun Lakes?
Yes, RCMC Transformation Fitness offers weight loss and nutrition services nearby. There is also Pristine Dentistry for dental care, Curves gym, Blooming Lotus Beauty Parlor, Dtour Kuts Barbershop, and Kim's Fantasy Nails beauty salons.