Wells Fargo Bank

2.4
32 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
8000 White Ln, Bakersfield, CA
93309, United States

Hours

Reviews

2.4
32 reviews
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1 star
20
  • RH
    Rebecca Hernandez
    Oct 28, 2025
    1.0
    Usually not one to leave reviews but after what took place at this store, it felt very reasonable to do so. Came in with my husband to be added onto his account, and the lady helping us seemed willing to help at first. To start off My husband is not from this country 🙄( this is important) we brought our 2 forms of identification , but this lady would not accept it because it did not explicitly say consular ... that is a Mexican thing. Guatemala names their IDs differently ,however they are both the same. Both are valid forms of identification. My husband tried to explain but the lady insisted because his ID wasn't in English she couldn't accept it. She claimed she's seen cards from Mexico, Dominican Republic, Guatemala, and that wasn't the correct card. Denying his ID. Anything that comes from another country is not going to be in English so what a redundant statement to make. There needs to be more thorough training or a push for better service. A simple Google search could've explained that his ID was in fact VALID, although not Mexican which is probably what they see most often... considering we are in california. Either way we quietly left without arguing, but the anger I felt leaving and entering into a BETTER branch (which btw were able to help us and took his 2nd form of ID with absolutely NO PROBLEM) is just enough to leave a review. I'd like to believe she was just doing her best, but the attitude of know it all is just so disappointing. Definitely felt racially discriminated against at this location and will absolutely never step foot again at this branch. So not right to have been treated that way.
  • MM
    Metro Man
    May 28, 2025
    1.0
    Worst branch in bakersfield I'm never going there again. One teller there does not know anything, and she thinks she knows everything. The manager or teller service is very rude and does not bother to further look into the account before she makes a decision Lazy and unprofessional
  • JA
    Jose Ayon
    May 18, 2024
    1.0
    One of the worst Customer service in the world!!!
  • RG
    Ramiro Gonzalez
    Feb 12, 2022
    1.0
    They take to long to assist you . And they dont enough staff and there. No atienden rápido y nomas están en el chisme las asistente.
  • MM
    Many
    Jun 22, 2021
    1.0
    06/22/21 Only two people attending and they do not have air conditioning, the wait was long, they will need to improve customer service, there were more than 10 people

Frequently Asked Questions About Wells Fargo Bank

What types of banking services does Wells Fargo Bank at 8000 White Ln offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours for Wells Fargo Bank at this location?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays and on major holidays like November 11 and 27, 2025.