Citi

3.3
34 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
2525 Oswell St, Bakersfield, CA
93306, United States

Hours

Reviews

3.3
34 reviews
5 stars
17
4 stars
3
3 stars
0
2 stars
2
1 star
12
  • RM
    Rosa M.
    Sep 26, 2025
    4.0
    There is one teller that I really pushy, don't have a lot of patience. You just have to be clear and tell her what you need. Others have great customer service.
  • BD
    Brian Davis
    Aug 22, 2025
    5.0
    Every staff inside the building has great hospitality
  • GB
    greg bernal
    Feb 9, 2025
    2.0
    Both of their atms are usually down on weekends and if it's a 3 day weekend...oh boy
  • CL
    Chester Lopez
    Nov 20, 2019
    2.0
    The branch and the workers here are great specially Kim (personal banker). The reason why I gave them 2 stars is because of their home loan process. I decided to go through Citi for my home loan and was assigned Raul Sierra as my loan officer. Raul seems like a nice guy but he has a lot of improvement to do. First off he is constantly out of the office and fails to mention it to any party involved in this process. Every time I called him he was out and the person he left as a contact (Victor) in case I needed anything never answered or called me back. Raul failed to communicate important information to my loan processor and that made me have to spend more time tracking down additional paperwork. Then my processor calls me and makes it seem like its my fault this is happening. They lacked communication between their departments.I would recommend going through Kern Schools Federal Credit Union or another local bank. I feel like they would better serve your needs because they understand the community better.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at their Bakersfield location?

Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit card offers, and investment products through Personal Wealth Management.

What are the regular business hours for Citi in Bakersfield?

Citi is open Monday through Friday from 10:00 AM to 5:00 PM, and on Saturday from 10:00 AM to 2:00 PM. The branch is closed on Sundays.