Business Details
About
BankCredit UnionATMBusiness Banking ServiceLoan AgencySavings and Loan AssociationMortgage LenderCar Finance and Loan Company
Since 1936, First U.S. has been making a difference in the financial lives of our member-owners with affordable loans, generous savings programs and friendly, personal service.
Location
Hours
Reviews
4.0
20 reviews
5 stars
13
4 stars
3
3 stars0
2 stars0
1 star
4
- CSCheri SicardNov 3, 20251.0Don't waste your time with these clowns. Here's the story: I needed a business account for my new California LLC. I went online and chatted with a representative before heading to the branch, as I wanted to be sure I had all the paperwork I needed to complete everything. You might have thought he would have mentioned you have to have an appointment to open an account. He did’t, you do, so I wasted a half hour mountain drive from my home to go there for nothing, then another half hour mountain drive home on a Friday. The woman at the Auburn branch took my paperwork, said it would not be for nothing as everything would be set up for my new Monday appointment and she would let me know in advance if anything else was needed. I go back on Monday, (another hour long round trip mountain drive) only to be informed that because I do not have a physical office, they will not open a business account. I find this hard to believe, there are no end to number of businesses that do not need nor have physical offices, but two women at the Auburn branch insisted this is the case. Also neither of them had ever heard of such a “strange thing” as a registered agent, something every corporation is required to have. They almost acted like I was trying to pull some sort of scam. So I have a physical address filed with the state with my registered agent, I have a business PO Box mailing address, and I have a local physical personal residence address, but nope, not good enough, you MUST have a dedicated physical business office. Honestly, if they are this incompetent and uninformed, maybe this was a blessing in disguise. You try to do the right thing and support smaller businesses, but sometimes it just does not pay. Meet me half way guys! HUGE waste of time and displays of incompetence.
- JJJeffJul 3, 20254.0Holiday's that fall on Friday the Thursday before the hours should be the same as a normal Friday seeing as they are closed for the holiday "Fridays "
- MBMichael BrandonJun 9, 20251.0Ridiculous
- RDRick DavisApr 9, 20214.0Auburn Branch: Great customer service with a local feel. Some of the tellers even used to greet me by name when I walk in the door. I'm downgrading my rating because they've had a lot of turnover lately and lost a lot of the personal touch that I used to love so much.
Frequently Asked Questions About First U.S. Community CU
What is First U.S. Community Credit Union and how long has it been serving members?
First U.S. Community Credit Union is a member-owned credit union established in 1936 that offers affordable loans, savings programs, and personal service to its members.
Where is First U.S. Community Credit Union located?
It is located at 424 Grass Valley Hwy, Auburn, CA 95603, USA.
What are the regular business hours of First U.S. Community Credit Union?
The credit union is open Monday to Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Is First U.S. Community Credit Union open on holidays?
The credit union is closed on major holidays like November 11, November 27, December 25, and January 1. It has reduced hours on December 24 (9:00 AM - 1:00 PM) and December 31 (9:00 AM - 3:00 PM).
How can I contact First U.S. Community Credit Union for more information?
You can call their local phone number at +1 916-576-5700 or email them at info@firstus.org.
Does First U.S. Community Credit Union have a website and social media presence?
Yes, their website is http://firstus.org. They are also active on Facebook at https://www.facebook.com/fusccu/ and Instagram under the handle firstusccu.
What financial services does First U.S. Community Credit Union provide?
They offer services including affordable loans, savings programs, mortgage lending, car financing, and business banking services.
Are there other financial service providers near First U.S. Community Credit Union?
Yes, nearby financial service providers include State Farm: Ralph Smith, Ralph Smith Agency State Farm, Sierra Foothills Funeral Services, and Executive Resources FSI.
What nearby amenities can I visit before or after banking at First U.S. Community Credit Union?
Close to the credit union, you can visit Grocery Outlet for shopping, FedEx Office Print & Ship Center for shipping and printing needs, and several spas like Syrah Spa Aesthetics and Wellness Center and Sara Lee Aesthetics for relaxation.
Are there nearby places to grab a meal or coffee near First U.S. Community Credit Union?
Yes, Katrina's Cafe, an American restaurant and cafe, is located nearby and is a great spot to visit before or after your banking needs.