Citi

3.1
32 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
9100 Woodman Ave, Arleta, CA
91331, United States

Hours

Reviews

3.1
32 reviews
5 stars
13
4 stars
1
3 stars
6
2 stars
1
1 star
11
  • CP
    capone Pacheco
    Nov 14, 2025
    5.0
    Great and helpful experience
  • WF
    WCWWRESTLING FAN
    Sep 17, 2025
    5.0
    I had an issue with my account and was basically not getting any updates for my claim. As soon as I told Willy Ramirez of my situation, he was very dedicated to helping me and was able to solve my issues promptly. Thank you
  • BM
    BlaziQue Music
    Aug 13, 2025
    5.0
    Wow, I just read some of the awful reviews here.. and I'm relieved to see that they are ALL from a year or more ago.. because I have to tell you. I haven't experienced customer service THIS EXCELLENT in quite a while. I don't even have AN ACCOUNT at CITIBANK, and I was needing help with an issue regarding a branch IN NEW YORK. This would be a DOUBLE "GET OUT OF HERE" response from ANY other bank. But this bank welcomed me and went WELL above and beyond to help someone AGAIN WITH NO ACCOUNT HERE.. so there was nothing in it for them. Do yourself a favor, if you have a CITI BANK account here and need help.. just ASK. They will go out of their way to help. I am giving an EXTRA EXTRA EXTRA special shout out to WILLY RAMIREZ, who's willingness and dedication to helping me with my HUGE issue honestly is making me consider opening an account here just so I can feel confident I will always have his amazing support.
  • SM
    Serine Mkrtchyan
    Jun 12, 2025
    1.0
    I do see nobody is happy about this branch. Yet it is still open and “functioning”. Was closed for 1 month for “renovation”. After that you cannot access it at all. The doors are supposed to open with your debit card for ATM access yet I tried more than ten times, the signal beeps to “open” but no matter how hard you pull the door is closed. It’s a joke. Citibank overall is a joke of a bank, not sure why I am still a customer after so many disappointing experiences with them. I think it is time to reconsider it.
  • OE
    OEM-Wheel Exchange
    Oct 16, 2023
    1.0
    Do not get their credit card, if you don't use it after some time they will lower your credit limit without telling you which significantly changes your score and your balance ratio. No other credit card company does this

Frequently Asked Questions About Citi

What financial products and services does Citi offer at the Arleta location?

Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and personal wealth management investment products and services at the Arleta location.

What are the operating hours of Citi in Arleta, CA?

Citi is open Monday to Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 2:00 PM, and closed on Sundays.