Columbia Bank

3.1
14 reviews
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Business Details

1063 G Street, Arcata, CA
95521, United States
(707) 269-7329
https://locations.umpquabank.com/ca/arcata/1063-g-street
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About

BankBusiness Banking ServiceLoan AgencyUmpqua Bank
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Location

Columbia Bank
1063 G Street, Arcata, CA
95521, United States

Hours

Reviews

3.1
14 reviews
5 stars
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1 star
6
  • FL
    Frisco Wave Sound Lab
    Jun 2, 2022
    1.0
    One of the worst run banks I’ve ever used
  • CN
    Carol Nelson
    May 1, 2020
    1.0
    I have never been treated like such a non-person as I was today at Umpqua Bank in Arcata. Not interested in customer service at all. More like 'how dare you walk into our bank without an appointment'. Thank goodness we have a REAL community bank in Redwood Capital Bank!
  • JW
    Jayce Walker
    Jan 15, 2018
    5.0
    I have 2 business accounts here, great friendly service on a first name basis with much clearer and better organized statements than any bank I've used. They are networked with a solid payroll company and helped me get my payroll handled efficiently and hassle free. I prefer to use a regional bank that doesn't invest in derivatives (or pipelines or set up phony accounts) like the big national banks do and have done. I prefer a more local community conscious approach to banking. I did my research on regional banks and how they operate, how safe etc. Umpqua came out on top...and my day to day experience with them has been a great!
  • PR
    Patrick Rex
    Jul 1, 2017
    1.0
    Very disappointed in this bank. My daughter had an account through the Learn 2 Earn program at school. I opened the statements from time to time just to check the interest being added, but otherwise she didn't use the account, was just letting the money build up she put in 3 years ago. I decided to open a statement today and found ALL the money was gone. When I called it was because she hadn't been using the account enough and the state took the money. We never saw a letter saying "immediate action required", or more importantly a PHONE CALL to your customer!! This was a 10 yr olds account and rather then making a solid attempt to reach your customer, you let the state take the child's money. I don't have a personal account with them, only my daughter did, but I will now never use them nor recommend anyone does after the poor attempt, well no attempt really, that they made to resolve the issue and just let the state take her savings, shame on you guys!
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Frequently Asked Questions About Columbia Bank

What are the business hours for Columbia Bank on weekdays?

Columbia Bank in Arcata is open Monday through Friday from 9:00 AM to 5:00 PM.

Is Columbia Bank open on weekends?

No, Columbia Bank is closed on Saturdays and Sundays.