First Citizens Bank

2.6
10 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Wheelchair accessible entranceAvailable

Location

First Citizens Bank
704 S State College Blvd, Anaheim, CA
92806, United States

Hours

Reviews

2.6
10 reviews
5 stars
3
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0
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0
1 star
5
  • MM
    Mir Ata Mirzada
    Dec 11, 2024
    1.0
    This is the worst branch of first citizen bank. I am talking to the cashier and two other male manager interfere to our speech’s. Cashier want solve my problem about the checks but those two man tell me some reasons that doesn’t make sense and didn’t let the cashier speak. Their behavior is so rude and disrespectful.
  • JM
    Jonathan M
    Feb 14, 2024
    1.0
    Waste of time, and they give you weird excuses that don’t make sense. They would not cash a legitimate check issued by their bank. very frustrating. And they are also very closed minded , other branches will go out of their way to give you decent service. The people at this branch do the bare minimum and send you home with nothing accomplished. Lazy.
  • AM
    Artiana Mitchell
    Feb 22, 2023
    1.0
    Was told to wait 15 minutes been here 35 min and not one person has been seen by the person I’m waiting for. All I came in to do was open an account. I will not be opening anything just cash my check please. Because if I have to wait for service 30 min a task that’s insane.
  • KS
    Kyle Senteno
    Feb 15, 2022
    1.0
    They closed one minute early so I was one min late by their clock... The agent for this company, most likely a teller or secretary saw me, looked me in the eye and proceeded to lock the door faster or earlier to ensure I didn't make it. Horrible customer service and bad business practices on this bank.... OneWest... My first experience with this bank and left a bad taste in my mouth and heart. I'm sure the owner of the bank (and this goes with all business) would not be to happy if he knew his Agents or employees were turning away business and money for them. Maybe I wanted to deposit a couple million dollars or invest in this one bank but now that one employees lack of customer service and lack of care for her job has completely turned me off to this bank and will not have any association with it EVER. Come on people. We are all one it's service to others not SELF. Stay Balanced my friends
  • AM
    A Mac
    Feb 14, 2018
    5.0
    Great service, the works actually last not like other banks who have new people every week .

Frequently Asked Questions About First Citizens Bank

What are the operating hours of First Citizens Bank on weekdays?

First Citizens Bank in Anaheim is open Monday through Friday from 9:00 AM to 5:00 PM.

Is First Citizens Bank open on weekends or holidays?

The bank is closed on Saturdays, Sundays, and major holidays such as November 11, November 27, December 25, and January 1.