First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
This is the worst branch of first citizen bank. I am talking to the cashier and two other male manager interfere to our speech’s. Cashier want solve my problem about the checks but those two man tell me some reasons that doesn’t make sense and didn’t let the cashier speak. Their behavior is so rude and disrespectful.
JM
Jonathan M
Feb 14, 2024
1.0
Waste of time, and they give you weird excuses that don’t make sense. They would not cash a legitimate check issued by their bank. very frustrating. And they are also very closed minded , other branches will go out of their way to give you decent service. The people at this branch do the bare minimum and send you home with nothing accomplished. Lazy.
AM
Artiana Mitchell
Feb 22, 2023
1.0
Was told to wait 15 minutes been here 35 min and not one person has been seen by the person I’m waiting for. All I came in to do was open an account. I will not be opening anything just cash my check please. Because if I have to wait for service 30 min a task that’s insane.
KS
Kyle Senteno
Feb 15, 2022
1.0
They closed one minute early so I was one min late by their clock... The agent for this company, most likely a teller or secretary saw me, looked me in the eye and proceeded to lock the door faster or earlier to ensure I didn't make it. Horrible customer service and bad business practices on this bank.... OneWest... My first experience with this bank and left a bad taste in my mouth and heart. I'm sure the owner of the bank (and this goes with all business) would not be to happy if he knew his Agents or employees were turning away business and money for them. Maybe I wanted to deposit a couple million dollars or invest in this one bank but now that one employees lack of customer service and lack of care for her job has completely turned me off to this bank and will not have any association with it EVER.
Come on people. We are all one it's service to others not SELF.
Stay Balanced my friends
AM
A Mac
Feb 14, 2018
5.0
Great service, the works actually last not like other banks who have new people every week .
Frequently Asked Questions About First Citizens Bank
What are the operating hours of First Citizens Bank on weekdays?
First Citizens Bank in Anaheim is open Monday through Friday from 9:00 AM to 5:00 PM.
Is First Citizens Bank open on weekends or holidays?
The bank is closed on Saturdays, Sundays, and major holidays such as November 11, November 27, December 25, and January 1.
Where is First Citizens Bank located?
It is located at 704 S State College Blvd, Anaheim, CA 92806, USA.
What banking products does First Citizens Bank offer?
They offer a variety of banking products including Personal and Premium Checking accounts, Personal Savings, Green Savings, Money Market accounts, Certificates of Deposit (CDs), Jumbo Loans, Adjustable and Fixed Rate Mortgages, and multiple business checking options.
What digital banking services are available at First Citizens Bank?
First Citizens Bank offers Mobile Banking, Online Banking, and a Mobile App for convenient account access and management.
Does this First Citizens Bank branch have facilities accessible for people with disabilities?
Yes, the branch features wheelchair accessible entrances and parking.
Is an appointment required to visit First Citizens Bank at this location?
No, appointments are not required to visit this bank branch.
What nearby restaurants can I visit before or after banking at First Citizens?
Nearby dining options include Thai California Kitchen, Birrieria El Tijuanazo (Mexican cuisine), Toyo Sushi & Roll (Japanese), Pep's Pizza, Stadium Pepz Pizza & Eatery, Ho-Toy's Chinese Food, Luigi's D'Italia, Luigi's Pizzeria, and Tacos Los Cholos.
Are there other banking services or ATMs near First Citizens Bank in Anaheim?
Yes, nearby banking options include OneWest Bank, Bank of America ATM, and currency exchange services like Coinme.
What nearby stores and services might be convenient to visit along with First Citizens Bank?
Nearby conveniences include SoCal Gas for home services, Sprint for mobile phones, Albertsons grocery store and pharmacy, Sav-On Pharmacy, KeyMe Locksmiths, and financial service providers like Western Union.