Wells Fargo Bank

3.3
22 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
821 Marina Village Pkwy, Alameda, CA
94501, United States

Hours

Reviews

3.3
22 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
2
1 star
8
  • LH
    Luis Hernandez
    Nov 10, 2025
    1.0
    I just opened an account and had some of the worst and slowest customer service experience ever. We had 3 people ahead of us that walked out because the Teller is asking where a customer got her hair dyed. Apart from that we have the customer service manager seeing the line out the line and instead of assisting other customers decides to sit in her corner office. We watched 2 other people with appointments get rescheduled because there was only 1 competent teller in a building of 6 tellers.
  • PR
    Paul Rosenthal
    Aug 16, 2025
    1.0
    Impossible to make an appointment. No times open.
  • AA
    Ammar Alrotaib
    Aug 29, 2022
    1.0
    One person working but more then seven people in line
  • LM
    Luis Martinez
    May 3, 2022
    1.0
    Very slow service. 4 employees yet only one teller to help. makes no sense
  • EF
    Ed Fung
    Apr 27, 2022
    1.0
    Made a 2 pm appointment with this branch today. I waited for 45 mins before I left because supposedly they were "backed up ." Listen, if you knew you would be busy at 2 pm, why did you let your customers make a 2 pm appointment? 3 other customers experienced the same thing as I did simultaneously. At least the branch manager was nice enough to keep saying "thank you for your patience." I appreciated that but being nice wouldn't get the work done unfortunately. I had to take an hour of my own PTO to make this appointment. It was a complete waste of my time!

Frequently Asked Questions About Wells Fargo Bank

What types of deposit products does Wells Fargo Bank at 821 Marina Village Pkwy offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours of Wells Fargo Bank in Alameda, CA?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.