Wells Fargo Bank

2.7
51 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
2260 Otis Dr, Alameda, CA
94501, United States

Hours

Reviews

2.7
51 reviews
5 stars
16
4 stars
5
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2
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1 star
24
  • CH
    cynthia happe
    Jan 5, 2026
    1.0
    The outside ATM has been beeping and needs repair. This has been going on for two weeks with each employee entering knowing it needs repair. Same goes for the ones inside. They actually try to pull you out of line to use the machine inside which ultimately does not give you cash or says over limit see cashier. And why does no one have the i-pad up and running for approvals? Got me as they have to retrieve it and actually turn it on to find out that they’re open and things do not work properly. I know that construction is going on but it looks worse every time I visit with power outages and everyone looking frantic and makes absolutely no calls that maybe a circuit breaker was turned off! Call the construction crew maybe a manager higher up the ladder. I will say the cashiers have all been polite and efficient when waiting in line a good spare of time. But the warm body vibe needs more pro active work involvement. Plus I do not recommend sandbagging doors open on Sunday for construction to take place. Your asking for trouble!
  • FB
    Frankie Barcelo
    Dec 28, 2025
    5.0
    Nice bank good costumer service 🦾💯🙏
  • JJ
    JW
    Dec 21, 2025
    1.0
    Do not do business with the Wells Fargo branch in Alameda, CA, especially with financial advisor Ben Szeto. He claims to assist elderly, non-English speaking clients but provides poor financial guidance, particularly for retirement accounts, making withdrawals and account closures difficult. Attempts to close accounts are met with reporting to social services for elder abuse. This branch demonstrates unprofessional behavior and a serious lack of ethics—seniors and vulnerable clients should be extremely cautious.
  • SB
    Sheena B.
    Oct 4, 2025
    5.0
    Convenient location in shopping center
  • PR
    Paul Rosenthal
    Aug 16, 2025
    1.0
    No saturday appointments available and not enough staff.

Frequently Asked Questions About Wells Fargo Bank

What products and services does Wells Fargo Bank at 2260 Otis Dr offer?

Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools to help manage finances and plan for the future.

What are the operating hours for Wells Fargo Bank in Alameda, CA?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays and on holidays such as November 11 and November 27, 2025.