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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
No saturday appointments available and not enough staff.
VP
Valerie Peterson
Jul 9, 2025
1.0
While a few of the tellers and platform workers have some customer service abilities, many of the employees do not. They may act like they are providing customer service, but in reality, there is a lack of taking responsibility for their errors and causing a colossal waste of time.
I have been trying to resolve a deposit transaction for a month and have filled out the same form 4 times while specifically asking questions. I have called before arrival to ensure I could make my deposit. Then, upon arrival, have been given "yes", "no", "we called but you didn't pick up", "no, we didn't leave a voicemail", "oh, the branch manager has to take her one hour lunch now".
If this was a one-time event, then fine, but it also happened when I was ordering foreign money for a trip. Lack of communication cost me several trips and extra money when I had to get money at an airport exchange.
I would love to know who the "owner" that responds to these reviews is so we can discuss.
Oh, I am currently waiting for my hour at the branch for the manager anyway and have time to discuss.
JJ
John
Aug 29, 2023
2.0
I don't understand why banks can't make change. Do better plz
NK
najeeb khuram
Aug 18, 2022
5.0
Thank you Ms. Zelaikha for your professionality.
You are an amazing banker I have ever seen with Wells Fargo bank.
What products and services does Wells Fargo Bank at 2260 Otis Dr offer?
Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools to help manage finances and plan for the future.
What are the operating hours for Wells Fargo Bank in Alameda, CA?
The bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays and on holidays such as November 11 and November 27, 2025.
Is it possible to schedule an appointment at this Wells Fargo Bank location?
Yes, customers can book an appointment online via the Wells Fargo appointment link specific to this branch.
Does the Wells Fargo Bank at 2260 Otis Dr have a drive-through service?
No, this branch does not offer a drive-through service.
Which languages are supported at this Wells Fargo Bank location?
The branch supports multiple languages including Amharic, Farsi, Hindi, Punjabi, Spanish, and Vietnamese.
Where is Wells Fargo Bank located?
It is located at 2260 Otis Dr, Alameda, California, 94501, USA.
What nearby ATMs can customers use in the Alameda area near Wells Fargo Bank?
Customers can use nearby ATMs such as Wells Fargo ATM, Chase ATM, U.S. Bank ATM, Bank of America ATM, LibertyX Bitcoin ATM, and Coinme for convenient access to cash and banking services.
Are there any nearby grocery or retail stores close to Wells Fargo Bank?
Yes, nearby shopping options include Safeway, Trader Joe's, South Shore Center shopping mall, Walgreens, GNC, and Ulta Beauty for groceries, health products, pharmacy needs, and more.
What nearby services could customers use for money transfer or mortgage needs near this Wells Fargo Bank?
Nearby services include Western Union for money transfers and Wells Fargo Home Mortgage, Chase Mortgage, Bank of America Mortgage for mortgage lending and services.
What other amenities or places of interest are near Wells Fargo Bank for a convenient visit?
Customers can visit nearby places such as ZENSHI Handcrafted Sushi for dining, California DMV Kiosk for motor vehicle services, Massage Envy at Alameda Towne Centre for spas, and Redbox kiosks for rentals and entertainment.