Wells Fargo Bank

2.7
48 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
2260 Otis Dr, Alameda, CA
94501, United States

Hours

Reviews

2.7
48 reviews
5 stars
15
4 stars
5
3 stars
2
2 stars
4
1 star
22
  • SB
    Sheena B.
    Oct 4, 2025
    5.0
    Convenient location in shopping center
  • PR
    Paul Rosenthal
    Aug 16, 2025
    1.0
    No saturday appointments available and not enough staff.
  • VP
    Valerie Peterson
    Jul 9, 2025
    1.0
    While a few of the tellers and platform workers have some customer service abilities, many of the employees do not. They may act like they are providing customer service, but in reality, there is a lack of taking responsibility for their errors and causing a colossal waste of time. I have been trying to resolve a deposit transaction for a month and have filled out the same form 4 times while specifically asking questions. I have called before arrival to ensure I could make my deposit. Then, upon arrival, have been given "yes", "no", "we called but you didn't pick up", "no, we didn't leave a voicemail", "oh, the branch manager has to take her one hour lunch now". If this was a one-time event, then fine, but it also happened when I was ordering foreign money for a trip. Lack of communication cost me several trips and extra money when I had to get money at an airport exchange. I would love to know who the "owner" that responds to these reviews is so we can discuss. Oh, I am currently waiting for my hour at the branch for the manager anyway and have time to discuss.
  • JJ
    John
    Aug 29, 2023
    2.0
    I don't understand why banks can't make change. Do better plz
  • NK
    najeeb khuram
    Aug 18, 2022
    5.0
    Thank you Ms. Zelaikha for your professionality. You are an amazing banker I have ever seen with Wells Fargo bank.

Frequently Asked Questions About Wells Fargo Bank

What products and services does Wells Fargo Bank at 2260 Otis Dr offer?

Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools to help manage finances and plan for the future.

What are the operating hours for Wells Fargo Bank in Alameda, CA?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays and on holidays such as November 11 and November 27, 2025.