Citi

Reviews

• RP

  Rena Palloff

  Oct 27, 2023
  1.0
  I would give zero stars, but unable to do so, and the young woman who took over and helped me was very pleasant and helpful. When I arrived the young woman was on a call and another woman, clearly a manager, was sitting next to her. She saw me and said, rather rudely, "Do you have a question?" I said yes and she called me over. I had lots of questions about Citi's new "simplified banking." I've been a customer there for years and I told them I don't want to start paying service fees on my accounts and asked how I could avoid that. I was told that the only way was to deposit $250 a month electronically using Zelle. When I expressed my concerns about using Zelle and said I was considering pulling my money out, the older woman said that was probably my best option. Really? Pull all of my accounts? She then got up and left and said the other woman would help me -- she was done. The younger woman did help me but I've never experienced such rudeness at that bank. Although we set up direct deposits using Zelle, I'm still seriously considering closing my accounts with Citi.
• 9T

  946 Towguy

  Jun 11, 2016
  4.0
  Good local bank. Parking is available across the street about 50 yards toward Broadway. They have new ATM machines that are fully ADA compliant.
• GM

  Georgina Martinez

  Mar 23, 2016
  1.0
  Terrible service the bank manager Ryan is not very good with opening accounts.it took a couple of weeks before I can even use my account because of paperwork he didn't me have a sign right. It's just ridiculous and when I tried to call him, he wouldn't answer my calls and avoid talking to me when I called for him. Not very customer friendly, terrible service.

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