TD Canada Trust Branch and ATM

2.9
69 reviews

About

BankATMBusiness Banking Service
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.

Details

  • Drive-throughNot available

Location

TD Canada Trust Branch and ATM
1690 Davie Street, Vancouver, BC
V6G1V9, Canada

Hours

Reviews

2.9
69 reviews
5 stars
23
4 stars
7
3 stars
5
2 stars
6
1 star
28
  • TT
    Tamara
    Oct 28, 2025
    1.0
    The bank makes millions but can’t afford to hire enough tellers during rush hour at a busy downtown location. Waited 45 minutes to complete a simple bank task. Get it together TD.
  • IB
    Iuliana Butnaru
    Oct 23, 2025
    5.0
    I had an exceptional experience with the branch manager Kelvin. I was experiencing issues regarding my RRSP transfer as I have heard conflicting information resulting in a hold up from my previous bank as well as my employee plan. Kelvin handled my transfer and clearly communicated every update as well as explained the process in a way that made it simple to understand. I was reassured that the transfer was in the right hands as soon as Kelvin took over as he went above and beyond to communicate with my bank and insurance company in order to get the transfer to my account as soon as possible. It is rare to come across someone who combines both competence and empathy in their work the way Kelvin does. This experience has changed my view of TD to a positive one as I have never experienced such a personalized experience at any large financial institution before.
  • JK
    Jamie Krob
    Sep 14, 2025
    1.0
    Couldn't use ATM on weekend because they locked the doors. What's the point of this?
  • CC
    Candice Cumming
    Aug 9, 2025
    1.0
    The Saturday manager is awful . He avoids eye contact or communicating with patrons . While his two tellers are clearly new and struggling to understand prompts on their computers to resolve whatever they were working on with the two customers there . Rather than standing with either of them until the problem is solved he walks away which then the tellers have to go get him to get more questioned answered . All the while the line up gets longer and longer . Waiting 30 mins when I was the first person in line and then more and more people continue coming in is unacceptable. Had he communicated with anyone standing there maybe the whole crowd of people wouldn’t have got so agitated . The day time Monday - Friday manager will always open up her wicket at least to jump in and help out but this guys just avoided it until people basically started fighting each other . It put such a bad taste in my mouth .
  • MM
    Marcello Mele
    Dec 26, 2017
    3.0
    There have been some good staff over the 9 years I've been a customer but for the most part it is slow going. They rotate staff constantly therefore no-one knows who you are and this makes things even slower along with having to get signatures to deposit cheques over a thousand dollars because they're new.

Frequently Asked Questions About TD Canada Trust Branch and ATM

What services does TD Canada Trust Branch and ATM in Vancouver offer?

TD Canada Trust provides personal and business banking including chequing & savings accounts, credit cards, mortgages, loans, lines of credit, and retirement planning.

Where is the TD Canada Trust Branch and ATM located?

It is located at 1690 Davie Street, Vancouver, BC, postal code V6G1V9, Canada.