TD Canada Trust Branch and ATM

Reviews

• AM

  Ayushi Minhas

  Nov 12, 2025
  1.0
  Possibly the slowest service I’ve ever had at a bank and the staff are busy having personal conversations instead of assisting
• NT

  Nozomi Takeuchi

  Oct 14, 2025
  1.0
  I had an appointment on October 13th at 4th Avenue TD Branch. But when I went to there , it was closed.
• JJ

  Jun Park (Jun)

  Oct 6, 2025
  1.0
  The average waiting time to talk to Td mutual funds specialist is about 40+ minutes. And they only open from 8am - 8pm EST. So many times i waited over 40min and the calls just got hung up. It’s ridiculous.
• LL

  Luc

  Oct 3, 2025
  1.0
  I recently deposited a bank draft from another financial institution at TD. Prior to doing so, I specifically requested that no hold be placed on the deposit, as I intended to immediately apply the funds toward my TD mortgage (opened in 2022) which carries a very high interest rate. I fully understand that standard policy is to place a 5-day hold on cheques and drafts. However, given my long-standing relationship with TD and my good standing as a client, I asked Associate Remi W. to confirm with Branch Manager (Julio J. M. ) whether an exception could be made in this case. Unfortunately, I was told that no exception was possible. This rigid decision prevents me from reducing my mortgage balance sooner and forces me to incur additional, avoidable interest charges — interest that benefits TD directly at my expense. This experience has made it clear that TD does not value my business beyond being “just another number.” As a result, I will be moving my financial business elsewhere.
• EG

  Eric Dee Gee

  Sep 19, 2025
  5.0
  Dayton was very helfpful and polite. Thank you again Dayton! Keep up the great work!

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