From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
I came in for a basic wire transfer — something any bank should handle without breaking a sweat. Instead, both the clerk and the manager had no idea how to do it. They fumbled through their own system, couldn’t complete the transfer, and then tried to blame me for their lack of knowledge.
It’s honestly unbelievable. If the staff, including management, can’t perform a routine transaction, what exactly are they there for? This was a complete waste of time and one of the worst banking experiences I’ve ever had.
TD seriously needs to retrain this entire branch. I won’t be coming back.
KK
kat
Oct 25, 2024
1.0
Worst experience at this branch with TD. The guy named Jason Wang told me to use another bank because I asked why I got charged extra fees with some services. He’s also not familiar with the process and informed the wrong fee amount. Very unprofessional, rude and disrespectful. The manager was just sitting nearby and did nothing until he was called over. Is this how TD deliver their customer services and how they train employees? Shame on you.👎👎👎
EE
Effy
Nov 29, 2023
1.0
Very bad manager keeps asking stupid question: why I transfer money to my mom account? Is that big deal? So people in Canada they can’t transfer money back to parents? manager last name Towne keeps asking this question just created many difficulties for customer
SR
Sasha Ravkov
Jun 23, 2023
5.0
Very helpful and professional customer service representative.
Very knowledgeable and friendly.
Extremely quick in delivering his service.
Frequently Asked Questions About TD Canada Trust Branch and ATM
What banking services does TD Canada Trust Branch and ATM provide?
TD Canada Trust offers Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning for both personal and business banking needs.
Where is the TD Canada Trust Branch and ATM located?
It is located at 5300 No. 3 Rd, Unit 626, Richmond, BC, postal code V6X2X9, Canada.
What are the operating hours of the TD Canada Trust Branch and ATM?
Monday to Wednesday: 9 AM to 6 PM, Thursday: 9 AM to 7 PM, Friday: 9 AM to 8 PM, Saturday: 9 AM to 4 PM, and closed on Sunday.
How can I schedule an appointment with TD Canada Trust Branch?
You can schedule an appointment online through their website or the provided booking links.
Which languages are supported at this TD Canada Trust branch?
The branch supports Vietnamese, English, Cantonese, and Mandarin languages.
Does this TD Canada Trust branch have a drive-through service?
No, this branch does not offer a drive-through service.
What nearby places can customers visit along with TD Canada Trust?
Nearby places include HomeSense for home decor shopping, Smart N Save for groceries and smoothies, and Anna's Cake House for bakery treats.
Are there any nearby services that can complement my visit to TD Canada Trust?
Yes, you can also visit BCAA for insurance services, Dental and Implant Clinic for dental care, or Skylight Optical Inc for eyewear and optometry services nearby.
What entertainment or shopping options are available near TD Canada Trust Branch?
Nearby, you can find Magic Chest toy store, Best Buy electronics, Babies"R"Us for baby gear, and P.S Toy Playhouse playground and hobby shop.
How do I contact TD Canada Trust Branch and ATM by phone?
You can reach the branch by calling +1 604-273-0821 for inquiries and appointments.