From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
The worst customer service I've ever experienced from a bank, especially this branch. I highly recommend you bank elsewhere. There's a reason the ratings are only at 2.3.
AK
Anis Kavanaugh
Oct 29, 2025
1.0
I have been a customer at this branch for over 20 yrs . For the last couple years it’s going downhill n Now worse fewer tellers n mostly new staff u wait for ever n if u r there for over 30 mins u get a ticket like I did $86.50
I had issyes with staff spoke to asst mgr was very helpful but when I spoke to the mgr & I also told her I will b moving our acts to another bank she had a smirk n didn’t care about losing clients . M extremely disappointed with them . They have serious issues & very rude .
Good luck to everyone banking there …
I see a lot of complaints here …
NK
Navin Kumar
Sep 12, 2025
1.0
Very Slow service.No support from Manager to newly hired employees.
Not concerned about customer satisfaction.
Very frustrating experience
HK
Helga Kasza
Aug 21, 2025
1.0
So not professional..we wait maybe30 minutes to the lady help to us. Very not helpful inpatient and rude.5employe and only one working.Most of the rude TD in the area.
ML
Marissa Lee
Jul 4, 2025
1.0
I don't have a problem with any of the bank managers except one. S. Gill. She makes my banking experience at t.d horrible to the point I am most likely changing to a different bank like bmo I feel bad for the guy that's being trained by her. Maybe he can train her with customer service.
Frequently Asked Questions About TD Canada Trust Branch and ATM
What services does TD Canada Trust Branch and ATM in New Westminster offer?
TD Canada Trust Branch and ATM in New Westminster provides a range of personal and business banking services including Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning.
What are the operating hours of TD Canada Trust Branch and ATM?
The branch is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and is closed on Sundays.
Where is TD Canada Trust Branch and ATM located?
It is located at 1003 Columbia St, New Westminster, BC, V3M1C4, Canada.
Does TD Canada Trust Branch and ATM have a drive-through service?
No, this TD Canada Trust branch does not have a drive-through service.
How can I schedule an appointment at TD Canada Trust Branch and ATM?
You can schedule an appointment online via the booking link provided on their website or Apple app store.
What languages are supported at TD Canada Trust Branch and ATM?
This branch supports English, Hindi, Mandarin, and Punjabi languages to assist customers.
What are some nearby places to TD Canada Trust Branch and ATM for dining options?
Nearby dining options include O Tannenbaum! and The Tannenbaum Restaurant (both German cuisine), Subway (sandwich shop), Chronic Tacos (Mexican cuisine), Cockney Kings Fish and Chips (British cuisine), Burger King Canada, Burger Heaven Restaurant (American cuisine), Menchie's (frozen yoghurt), Gong Cha (bubble tea), and Serious Coffee Aqua Plaza (coffee shop).
Are there other banking facilities near TD Canada Trust Branch and ATM?
Yes, nearby banking facilities include RBC Royal Bank, BMO Financial Group, and BMO Bank of Montreal.
What local services are accessible near TD Canada Trust Branch and ATM for pharmacy and medical needs?
Nearby services include Pharmasave Columbia Square pharmacy, New West Laser and Skin Clinic for beauty and skin care, and Quayside Medical Clinic for family practice healthcare.
What nearby places can customers visit for coffee or refreshments before or after visiting the bank?
Customers can visit Starbucks Canada or Serious Coffee Aqua Plaza which are close to the TD Canada Trust Branch and ATM for coffee and refreshments.