TD Canada Trust Branch and ATM

3.0
49 reviews

About

BankATMBusiness Banking Service
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.

Details

  • Drive-throughNot available

Location

TD Canada Trust Branch and ATM
2339 Hwy 97 North, Kelowna, BC
V1X4H9, Canada

Hours

Reviews

3.0
49 reviews
5 stars
20
4 stars
3
3 stars
3
2 stars
3
1 star
20
  • GM
    Gigi Mojarro
    Nov 4, 2025
    5.0
    Every time I visit this branch, the staff are always so kind and friendly. I went in today to sort out a few issues for my boyfriend and brother, and everyone was super helpful and patient. Even though there was a bit of a line — we waited around 10 minutes — once it was our turn, they didn’t rush us at all, even with people waiting behind. They took the time to make sure all my questions were answered. There were three employees who were especially great, I just wish I knew their names to thank them properly!
  • CI
    Christopher Inouye
    Nov 2, 2025
    1.0
    Was transfered here after being a customer at their now closed Spall Plaza location for over a decade. After my second visit I can say with all certainty that I will never return to this branch. The service from the tellers was condescending, rude and counterproductive in taking care of my simple banking needs. I will be requesting a transfer to their Mission branch and if that's not possible I will transfer to another bank entirely. That's how disappointing this branch is.
  • LR
    louise ritson
    Oct 30, 2025
    1.0
    I have been banking both personally and corporately with TD for more than 10 years. However, the service at this location is both unprofessional and unhelpful. In my visit today the tellers were gossiping and eye rolling about a customer and particular transaction in clear earshot of other customers in line, in a highly unprofessional manner without concern for customer privacy or banking experience. Avoid this particular branch.
  • JW
    John Wiebe
    Oct 25, 2025
    1.0
    Ask questions and calmly express you found something unfair and you'll be met with an unbelievably rude and condescending response from management. If I was nasty, rude, whatever I would understand but I even clarified I had no hostilities and spoke calmly and quietly. Seems like this is a consistent issue. Money problems can ruin lives, the least you can do is not be straight up hostile, seemingly unprovoked.
  • WL
    Walter Laskowski
    Oct 24, 2025
    2.0
    This bank used to be friendly, quick, and dependable. Today there was 2 tellers open when I got in line, with only one person in front of me. After seeing numerous people walk in, wait, and leave, and the wait creeping on 30 minites(no joke), the lady in front of me suggested getting someone to help. The lady at a back desk, who appeared to be in management type role, dismissed the suggestion and we waited another 10 before we both moved to a teller. While this bank may be busier now that the spall plaza location has shut down, I don’t know why some of those employees aren’t working here. Another 30 minute wait and it will be time to look at other bank options. Very horrible service today

Frequently Asked Questions About TD Canada Trust Branch and ATM

What types of banking services does TD Canada Trust Branch and ATM in Kelowna offer?

TD Canada Trust Branch and ATM provides a variety of services including chequing and savings accounts, credit cards, mortgages, loans, lines of credit, and retirement planning for both personal and business banking needs.

What are the operating hours of the TD Canada Trust Branch and ATM in Kelowna?

The branch is open Monday to Wednesday from 9:00 AM to 6:00 PM, Thursday and Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 4:00 PM, and is closed on Sundays.